Outdoor Toys Direct

Event Management and Logistics
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98 reviews
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Customer Reviews about

Outdoor Toys Direct

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Mrs susan newcombe

5.00/5.00

"brilliant wendy house"

purchased a wendy house from this company,was delivered when stated,all parts correct and driver communication was brilliant

06/08/2014

Sandra Hewett

5.00/5.00

"Easy to use Website, delivered when said, excellent service"

We ordered a trampoline for my daughters birthday having researched online, Outdoor Toys website was easy to use, the item was as described and arrived very quickly, would recommend this company.
Thank you my daughter loves it!

05/08/2014

D Bamford

3.00/5.00

"Kids love it but I'm on the fence!"

The playhouse arrived and looked good at first glance. I painted the house and noticed some poor workmanship with screws poking through where they shouldn't and the wood quality being quite low and rough which wasn't expected for a child's playhouse. I got a skilled person to help me and the first thing they commented on was the lack of guide holes as you usually expect. Their next comment was about poor construction. The drill had to have a change of battery due to the amount of drilling and screwing required. There needs to be centre supports on the main platform which will help the person assembling when putting their weight on it to tighten screws. It took about four hours to complete and will be a few more sanding and filling rough edges, surfaces, filling holes and painting to make it smooth, safe and protected from the elements. It would be nice to have clearer instructions to identify all parts quickly and have the screws and fixings in individual labelled bags which would also save time. The house does look good and is the envy of my nieces and nephews. The kids have been using it nearly all if the time. I would probably recommend the house with some notes for sanding and filling rough bits, holes and making poor fixings safe and secure.

05/08/2014

Mrs K ROWLAND

5.00/5.00

"Excellent service and quality"

I recently bought the Crooked Cottage for my daughter's 5th Birthday, she absolutely loves it (as do I). It took about 6 hours for a two man team to assemble but very easy to follow instructions, just labour intensive with average DIY skills.

The finished product is great quality, I'm sure my daughter with have hours of fun in her new playhouse.

05/08/2014

Mrs Deborah Crawford

3.00/5.00

"Nice house, easily enough to build, centre floor joists are poor as building sags in the middle, rough wood so splinters inevitable"

Had to make some alterations to the house to make it more safe for kids, as suggested in our opinion centre joists need reinforcing for the house to be more safe and not sag in the middle. Wood rough in some places and needs sanding down again not ideal for children

03/08/2014

Hayley

5.00/5.00

"Double swing set with ladder rope-a huge hit with the little monkeys"

This company were helpful when I rang with some questions and the product was exactly as described. The product was delivered on the day expected (although it was a whole day time slot, which wasn't ideal)
We replaced one if the swings with a trapeze bar&hoops (bought from elsewhere) this was the best thing we did and the kids adore all 3 hanging apparatus and spend hours playing circus :)

02/08/2014

donna rodgers

5.00/5.00

"Prompt customer service, excellent value for money"

Bought this swing set as a friend told me she had seen it at her sisters and it was very sturdy etc. I ordered it. Good free delivery service and took my husband about 2hours to put together.
Very pleased with it, sturdy and looks great, our 4 boys love it! Good buy!

01/08/2014

Scott

2.00/5.00

"Wrong item delivered two weeks late."

I purchased a bike shed from outdoor toys direct, with the delivery booked for one week after purchase. I received texts and emails up to and including the day of delivery telling me the shed would be delivered, but it didn't arrive. No reason given. I then receive texts and emails that it will be delivered the following week. Exactly the same thing happened. Follwing week the same, though the shed did arrive this time. However despite being labelled as what I had purchased, was actually a smaller shed. By this time I'd already lost two weeks of storage so had to make do with the product which was cheaper and smaller than I brought, as I couldn't wait another two weeks with no bike store.

Very unhappy, would not use again.

28/07/2014

Mr Damian Arbon

5.00/5.00

"Great Price, Great Service, Great Playhouse - Very Pleased"

Great Price - the best out there.
Great service, kept us informed throught the ordering and delivery process and delivered within estimated date.
Great playhouse, everything was there nothing missing and not damaged. And the the playhouse itself we are very pleased great quality well made just as we'd hoped.

24/07/2014

alanman

5.00/5.00

"excellent service"

could not be bettered

21/07/2014
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