"Was satisfied with picking out…"

Was satisfied with picking out material, setting up schedule, work done as agreed, completed on time.

"Friendly and workers always showed up…"

Friendly and workers always showed up on time and did a great job.

"Slight issue with scheduling"

Slight issue with scheduling; otherwise very happy with the results.

"Repeat buyer"

Repeat buyer. ALWAYS happy with their selection and service! Highley recommend them...dont go to the big box store! Use these folks and you won't be sorry!

"They were able to help us find exactly…"

They were able to help us find exactly what we were looking for. They went above and beyond with the service.

"Excellent"

Excellent - professional friendly service from start to finish! thanks to dan and the Installation Crew

"Good experience"

Good experience

"Wonderful Local Carpet & Flooring Dealer"

I was able to get a good price on Karastan carpet during the "Grand Opening" sale at the new store location, which was a nice perk.

The salesman I worked with was knowledgeable and helpful with carpet suggestions. He scheduled a convenient day to stop by to measure the room and allowed me to take several carpet samples home to make my final selection.
Once my carpet was ordered, it came in rather quickly. The carpet installers arrived on the scheduled day and were courteous and efficient. They cleaned up all the mess & hauled away the old carpet.

I would highly recommend Carpet One/Floor Decor.

"Great job on the carpet install"

Great job on the carpet install, helpful installers

"I'm happy with the end results, but..."

I'm happy with the end results. The floors are beautiful.

However the communications between the sales rep and I were an issue. I had to call repeatedly to get the initial quote, find out what the down payment would be, find out when the flooring would be ordered, find out when the install would be scheduled, how long it would take, what to expect, etc.

While the installer did a great job and was not unpleasant, I felt a little uncomfortable with him because he kept asking me what I considered too personal of questions, such as: "What time did you get home last night?" or "Where are you going, don't you think you should spend more time at home?" I didn't feel that my activity or whereabouts were his concern. But the floors look great and I am happy with them.