Girlznight

Beauty & Well-being
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132 reviews
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Customer Reviews about

Girlznight

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Sarah

1.00/5.00

"Item not delivered, emails not replied to, no answers to calls! AVOID"

This is the first time I have used this company and I will never use again. I never received the item and have lost £100 of my money which I cant get back. No one seems to answer calls/emails.

Please avoid these fraudsters and dont get your money stolen from you :(

07/09/2009

Aileen

5.00/5.00

"great range and fast delivery"

excellent value for money and a great range of products. Delivery of my ghds was next day and well packaged with some nice freebies! No problems at all and would highly recommend.

20/08/2009

aj

4.00/5.00

"great value"

got all the feebies i was supposed to get-the shampoo, the make up set and the heat proof mat my only problem was they arrived a week after i ordered which isn't long i know but i thought i was getting them 2-3 days after ordering,and after reading some of these reviews i was starting to panick but i am very happy and have recommended girlznight to family and friends.

15/08/2009

Jill Grove

5.00/5.00

"TOP SERVICE"

Great range of products to choose from and a refreshing change to have someone you can call who is helpful and honest and efficient.

Unfortunately my original order did go missing (good old postal service) but one quick phone call to girlznight and another order was sent out to me and delivered the very next day.

Much appreciated as this was a special suncream I needed for my holiday.

Highly recomend you use this site.

Jill

04/08/2009

tray

1.00/5.00

"DO NOT USE"

HAVING ORDERED A PAIR OF PORTABLE STRAIGHTNERS AND PAID FOR NEXT DAY DELIVERY, I AM STILL WAITING 1 WEEK LATER, I HAVE RUNG AND RUNG MANY TIMES LEFT AN EMAIL AND STILL HAVE NOT GOT MY ITEM! THEY HAVE TAKEN PAYMENT OUT OF MY ACCOUNT AND IT IS VERY FRUSTRATING WHEN THEY KEEP COMING UP WITH ONE EXCUSE AFTER ANOTHER. DO NOT USE THIS COMPANY UNLESS YOU WANT TO LOOSE YOUR MONEY!!!!!!!!!!!!!!!!!!!!

03/08/2009

Jennifer Knight

4.00/5.00

"Superb customer service"

Customer service is great - 5 star – with really helpful, friendly staff. When I first called they were great at helping me sort out my order; when the stuff didn't arrive I did have to call a couple of times but again they were very helpful and promised it for the following day with no charge for the Special Delivery. All with politeness and a sense of humour! Packaging wasn't great, though, when it did arrive, or it would have been 5 stars all round! Even if you do get a problem, phone them and they'll sort it - they're really nice people.

10/07/2009

Katarzyna Jankowska

5.00/5.00

"Excellent Customer Service"

I`m very satisfied with you excellent Customer Service. My problem has been sorted out straight away. And I`m so happy about quality of your product which I bought last time.You are just great Company.I would recommend you to everybody and definitely I will visit your shop again.

09/07/2009

lynziroo

5.00/5.00

"Great value"

Have been using girlsnight for 6 months to order bedhead and have placed 4 orders. Great value for money and quick delivery with all the orders I have placed. No problems to report!

02/07/2009

V cross customer!

1.00/5.00

"Stay very clear"

This company has not refunded my money or sent my goods. I would strongly advise anyone to NOT use them. One month on and no goods ... they are very plausible on the phone and have not kept to a single word of which they said. "in the post" "lost in the post" "out of stock" - please please don't lose your money too!

02/07/2009

BM

1.00/5.00

"PLEASE PLEASE DO NOT USE THIS COMPANY"

Hi I recently ordered some cordless hair straighteners (£90) which had free delivery, 2 batteries and a heat mat. I was also told that the derlivery was within 48 hours. Firstly I didn't receive the product for 2 whole weeks even though when I rang I was told they were in stock. When I finally did receive the product it was incomplete. It only came with one battery and the reason I bought them was to use at a festival and be able to have 2 charged batteries. I also didn't receive the heat mat. I had tried ringing with no joy and had no response to many emails where I asked for the missing products or I was more than happy to take a full refund. I only wish I had read these reviews before ordering from this website as it seems everybody else has had a similar experience. £90 is a lot to spend on an incomplete product.

08/06/2009
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