Girlznight

Beauty & Well-being
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132 reviews
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Customer Reviews about

Girlznight

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Chelle

5.00/5.00

"look no further!"

girlznight offers a terrific range of products for hair from brands such as Fudge, Tigi, American Crew, Paul Mitchell and ghd to name a few. The site is clear, consise and easy to navigate. It does great special offers and discounts so it is well worth a look

28/05/2010

Martin Boyle

5.00/5.00

"Everything about the service is wonderful"

Ordered ghd hair straighteners on thursday morning and got them on first thing on today. Didn't expect to get my order so quick, however it arrived via courrier. The ghd also came with a free thermal protector and free delivery. Couldn't of asked for more, well unless the product was free. Would definately use them again

28/05/2010

Sally

5.00/5.00

"very informative and easy to navigate"

I found the site very informative and easy to navigate. When buying ghds (hair straighteners) for myself not only did they come the very next day, but the P&P was free! As far I as I could tell, they had the lowest price on the web. Would really recommend this site to anyone that wants to buy top quality salon products at great prices. Will use again very soon (this time for myself)!!

28/05/2010

SJ

2.00/5.00

"horrible experience...be persistent!!"

I ordered a ghd from them since ghd had this company listed as a certified seller. They took the money out of my account and a week later still no product! So I called them and they said it should be there in a few days. So I waited until after the weekend to call again. They then told me that it had only been shipped on the Thursday before so to give it 5-7 business days before they would do anything (they did thank me for my patience). So again I waited, and again I was disappointed!!!! Sooooo I called again, and the man discovered he had actually sent the ghd to America where my billing address was instead of my residence in the UK!!!! I got frustrated and just said ok and goodbye.... My parents are in the US right now so I figured they could bring it over when they visited. Well to my surprise I recieved my ghd in the mail, shipped by DHL overnight 5 weeks after I placed my order. Very annoying, but after much persistence I managed to get it. They do have some of the cheapest prices, so if you want to order from them don't be afraid to complain!!!! Also sometimes when I called the call either never went through OR it would just ring and ring and ring and no one would pick up.

26/05/2010

Caroline

1.00/5.00

"Shocking company"

Exactly the same as the above person. Ordered some GHDs. Money came out straight away, but that was 3 weeks ago, and still no hair straighteners. They had better have a damn good excuse, or I'll just get my money back. Fortunately I paid using credit card, so my cc company will sort it for me. DO NOT USE GIRLZNIGHT, THEY ARE AWFUL!

25/05/2010

Silvia

1.00/5.00

"STAY AWAY!!!! Do not use this company!"

DO NOT USE THIS COMPANY! Me and my friend have order straighter’s on the 1st May, expecting to have received these by now. Still have not got these and its now the 25th May. Have called many of times, and got the same response as other people on this website. There currently with a courier or they have been misplaced in the post ect ect ect! Very excuses! I then cancelled the order, was awaiting for a cancellation email and nothing received. No surprise there! Called the company back, and they have still NOT cancelled my order and promised to ship my straighter the next day. Still have NOT received anything!!!!

DO NOT USE THIS COMPANY!!! Very bad service and I will be going to the Trading Standards!

25/05/2010

Sam

1.00/5.00

"DO NOT USE THIS COMPANY. UNACCEPTABLE CUSTOMER SERVICE."

This company do not know the meaning of the words 'good customer service'. I ordered GHD straightners four weeks ago, and have been fobbed off with excuses such as; 'they were lost in the post' or 'theyre with a courier'. They took the money as soon as I placed the order and I am still waiting. I contacted them this morning, and demanded a full refund. If i do no recieve it within the week im contacting trading standards. Theyre an absolute joke.
DO NOT USE. Stay away!!

24/05/2010

Saba

1.00/5.00

"DON'T BE CONNED!!!"

Ordered GHD straigtners from Girlznight two weeks ago still waiting nothing recieved, my account was debited two days after placing order payed extra for next day delivery too!!

Have tried emailing and ringing but no success, I would advice everyone to stay clear from this site as they are out to con you!

21/05/2010

unhappy and frustrated

1.00/5.00

"Dont go there!!!"

Boy do I wish I'd read these reviews before "attempting to buy" or should I say handing over the money but getting nothing back in return!!!. Ive been fobbed off twice with different stories, yes the one about trying to post and being returned by the post office - if thats the case why wasnt I informed especially as it was meant to have been a week prior to my phone call!!! The first call being told that stock was awaited hence the delay - then why does the website say in stock - Whats the problem with being honest and telling the truth for once - shocking customer service and a company which I definately would not recommend to anyone. If I have problems in obtaining my money back then please be assured that I will take the appropriate steps for this to happen. No one takes the mick out of me!!!!!

21/05/2010

Nina

1.00/5.00

"Cheats"

I ordered GHDs over 2 weeks ago on a 2-3 delivery and still no straighteners. I have been fobbed off with excuses and told the first set they sent me (!?!) were lost in the post. First I heard of that, and the replacement ones they sent have already been delivered to me. The courier most certainly did not deliver them to me and has stuffed up somewhere along the line. Girlznight however, are not bothered as as far as they are concerned the straighteners have gone to my address. Since there is a proof of delivery they do not care. I asked them to send them to me at work and wouldn't agree to that and insisted on sending them to my home address even though I am at work and so now it seems that someone has fraudualently taken my straighteners. They are not bothered in the least it seems. A rude woman who answers there seemed to imply I was lying!!! Never ever use this site. The only reason I used it was because the GHD official site said they were reputable!

12/05/2010
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