"Appalling, sickening, stressful"

I ordered ghds from this company and recieved them 3 and a half weeks late after chasing and chasing. To my horror when they did finally arrive the security lablel was slashed and they were faulty. I had to battle for a refund which I finally received after getting ghd involved and threatening Trading Standards. I even had to ask my brother to call on my behalf due to the stress. Do not give this company your money or time- they deserve to be closed down.

"Un Acceptable Customer Service"

I received my goods late and therefore they agreed to credit me the extra delivery charge I'd paid for a 24 hr service. This was back in March and I'm still waiting. They ignored my emails so I complained directly to GHD and then surprisingly I received a phone call from Girlznight appologising and saying I'd get my credit...............well still waiting and its now June. Stay clear of this company - they do not deserve your custom.

"Worst Customer Service ever!!!! Steer well clear from this website!!"

Like most reviews on here, i ordered Ghd's and over 2 weeks later i have yet to receive them. I've emailed them numerous times and even called them and got many many excuses!!! my advice keep clear of this webiste!

"Amazing products, great prices, speedy delivery and great customer service!"

I am surprised by some of the reviews here as I have been using girlznight for the last 2 years and have never had a problem... I usually get my order within 72 hours and when something has been out of stock they have kept me up to date. Whenever I have phoned them the customer service people have always given me an answer there and then! I love all the products, they always have new and interesting ones as well as my staples like redken... so I would highly recommend them!

"Quite possibly the best shopping site for girls!"

If you adore salon shampoos and hair treatments but don’t like paying salon prices to buy them, then this could be a site for you! girlznight sell a range of hair care products at discounted prices. They stock many well known brands such as Tigi, KMS, Fudge, as well as some lesser known luxurious brands such as goldwell. The site is constantly updated; new brands are added including the latest products of Tigi Bedhead. They even sell the hottest ceramic hair irons, yes; you can buy the famous GHD’s here!

Overall, do I recommend this site? Sure I do! With delivery as fast as that, exciting brands in stock and a good customer service how can I stay away? I’ll definitely be ordering through girlznight again

"Don't order GHD's from this company"

This company is on the official GHD website as a reputable company to purchase GHD's from, therefore, I ordered and paid for some GHD's on 12th May, 3 weeks ago, on chasing the order I received an email telling me something completely different to the person I spoke to in their customer services dept on the same day about my order! Neither were telling the truth! I have not received anything and now am battling to get my money back.

"Shop till you drop!!!"

I’m really into internet shopping at the moment, especially shopping for hair & beauty products when I haven't got a lot of time to go to my local shopping centre.

I recently purchased a couple of items from a website called girlznight
When I first went on to the website; I was very impressed with the selection and prices of the items and couldn't wait to give it a try.
The home page displays pictures of the best selling brands for men and women.

Along the top there is a menu of the different departments, so you can choose what items you'd like to browse through. For example, if you clicked haircare shop link there is a choice of brands, shampoos, conditioners, styling products etc. you then click on the one you want and it takes you straight there.

Buying your items
To buy from this website, you have to be registered. You just have to register your name and contact details. You also get a choice to add your billing address as well as a delivery address, if it is different from your billing address. So if you wanted you can add your works address as the delivery address and get the item delivered to you at work, which is very handy.
When you have finished buying you are then taken to the Checkout, where you enter a secure area of the site, so you can enter your card details and address to pay.

You can also phone up to do this if you don't like the thought of entering your card details on the internet. But the site is very secure and I haven't experienced any problems paying on the Internet.
You can pay with any credit/debit card as most of them are accepted.

Delivery and returns

For orders all order within the UK, the standard delivery is FREE, which takes approx.3-4 working days or you can choose next day delivery at a cost of £3.95, which is only available Monday - Thursday.

They also deliver to anywhere in the world. The cost of the postage depends on the weight and where it’s going, but as a rule they say it takes 4-8 working days to deliver to Europe and 8-14 working days to the rest of the world.

Also all deliveries need to be signed for.
You can have a refund or exchange within 14 days of receipt, as long as the goods are unworn and in their original condition. You just fill in the short form on the back of your invoice and send it all back.
Once you have placed your order you will be given an order number so you can track the progress of your order
I love this site. The products are affordable and I would definitely recommend this to anyone who loves hair & beauty products.
Lynn xx

"Much slower than expected"

I contacted the company a week after placing the order. I was told it would be delivered by second class post and to allow a few more days for delivery. I then read the reviews and became quite concerned that the item may not turn up.

The product eventually arrived after ten days, minus the serum, which apparently will follow.

"Horrific Experience"

My experience of Girlznight is much the same as all the other negative comments on this page. My order never arrived and after many calls and emails where I was fobbed off with tales of 'lost in post' and 'a change of courier' I cancelled my order. I was promised a full refund and a week later that still hadnt been credited. i contacted my credit card company as this amounts to fraud and they were taking up the case. It is only following this threat I finally got my money back.
Save yourself this hassle and AVOID!

"I love girlznight!!!!!! my favourite online shop"

I am constantly using girlznight shop/magazine. To be honest though I mainly use the magazine part, which in my opinion has the best news, views and gossip. Once you have clicked on you can then choose between beauty tips, product reviews, celebrities, accessories etc.

The site is very easy to use and has many bargins. Delivery is accurate and well packaged. I have recently shown this site to my sister and she adores it after a friend of mine recommended it to me. I would love to spend a little more with girlznight but as I dont mind window shopping, I just keep browsing. I have purchased many items and will keep doing in the future.