"iPhone14 contrefait vendu site Leclerc "

Je suis extrêmement choqué, car j'ai acheté un iPhone 14 neuf rouge pour 619€ sur le site de Leclerc, vendu par MOBILE FUN. Finalement, j'ai reçu le 13 janvier 2025 un iPhone 14 qui s'avère être une contrefaçon grossière, avec la coque arrière décollée sur les côtés. De plus, l'appareil dégage une forte odeur chimique. En vérifiant le numéro de série sur checkcoverage.apple, j'ai découvert que l'appareil est dupliqué d'un autre iPhone 14 déjà existant et activé depuis février 2023. C'est une honte et un scandale qu'une marque aussi connue que Leclerc héberge sur son site des escrocs sans scrupules comme MOBILE FUN

"bought an Olixar Universal Stylus Pen…"

I bought an Olixar Universal Stylus Pen in June 2024 from Mobile Fun. I have just tried to make a Warranty claim, but Mobile Fun went into liquidation, and won't honour the claim. Strangely, Mobile Fun and Olixar are still trading......
Steer clear, NOT a company to buy from.

"checkout impossible en france"

Depuis une semaine il est impossible d'effectuer un achat sur le site français et de finaliser le 'checkout'


La hotline ne peut pas aider à résoudre cela ce qui n'empêche pas Mobilefun de vous adresser des news pour acheter alors que ce n'est pas possible.

C'est bordélique !!!! ....

"Tired of this..."

I made an order and this time, unfortunately, it did not arrive. I contacted them after receiving the email asking me to put a review of the items in their website. I explained the situation and was told to wait until 30 days had passed and contact them again then if still in the same situation.

30 days later I contacted them, support was quite active and they proposed to send it again via DHL which I accepted as I have been waiting for it since a while.

Then the nightmare started as DHL doesn't do its job, pretends to pass or just doesn't (delivery dates don't seem to matter to them). After four scheduled delivery attempts from DHL (even confirmed by the person responsible for the ticket I created) I haven't received anything. I already took 2 full days off work and had to reschedule the other two.

I contacted twice mobilefun support asking to get refunded because at this point I am really tired of this and no reply.

It is MobileFun responsibility to make sure their "partners" do their job

"Order not receieved "

My initial order did not arrive, there is no contact number kist email. They daod wait a further 2 weeks if it doesn't arrive email them again. I did, and they issued a replacement order straight away, amd it arrived 2 days later. Was concerned at 1st but they followed through and I got my order that I really love. My clear plastic phone case.

"Sociale gantier"

Sociale gantier

"Plus de 10 jours après la commande"

Plus de 10 jours après la commande, toujours rien reçu,
Malgré les conditions générales de livraison sous 8 jours ouvrés, on m'envoie un mail pour me demander d'attendre 1mois...
What the F*?

"Oyé Oyé"

Oyé, Oyé toutes les réponses de cette société MobilFun sont fausses sans exceptions. Lorsques votre article est défectueux où autre, dites vous qui sera jamais résolu.
Il vendent uniquement pour le SAV il n'existe pas il s'agit d'un BOT vous avez perdu votre argent.
Mobilfun sont des escroc.
N'achetez rien sur ce site.

"Had a very frustrating experience this…"

Had a very frustrating experience this time round. Have used them prior and found to be very good. I orederd I ordered 1 x Zizo Bolt tough Black Case for iphone 13 max order #1-1-1-01782307 and Recived with no issue. Two family members saw my new case and wanted one aswell. I then went an ordered:

Amount: -29.98 Zizo Bolt tough BLUE Case for iphone 13 max with 24hr delivery £29.98

Amount: -19.98 Zizo Bolt tough Black Case for iphone 13 max

Neither of the above did i receive an email or any deleivery confirmation. Exchanging emails with the compnay i managed to get the izo Bolt tough BLUE Case for iphone 13 max deleivered after a week - and still had to pay the 24hr deleivery - you did not post it for 7 days, I have yet to receive the second Zizo Bolt tough Black Case for iphone 13 max.

My bank have advised to me to claim via the small claims court which will add a further £30 to the situation. Will update how i get on.
UPDATE 16 OCT 2023 - Bank attempting to charge back the £19.99 - will update!

"CHEAP TACKY CRAP"

This company needs to change their name as there is NO FUN in dealing with them. The case I received to "Protect" my phone as the advert claimed had no front cover and was not as advertised. HOW can a phone be protected when the screen is not covered? I was sent a cheap tacky case that would have cost pennies to produce. They are also ignorant and arrogant and have no interest whatsoever in customer care. To achieve reviews as bad as this takes effort and is by design but don't take my word for it look at these reviews and check them out on Companies House - is free and available to anyone. Look at the loss in sales and how rapidly they are going downhill. I doubt they will last 12 months so save your money - BUY ELSEWHERE