"Very happy and satisfied staying with them"

Already shared my real good feelings for staying at this hotel with many friends and recommend it to them as real choice to stay in London

"Good location"

I work close by to this hotel and have stayed at many others in the vicinity. I chose to say here as I had not done so before and it had an acceptable rate for the night I wanted as I had an event after work that day
My first impression was that the room was small but clean and therefore perfect adequate for my needs.
Returning to the hotel late at night after my event, I had a very poor nights sleep, due to a noisy window banging due to the wind outside and not being able to locate a switch to turn off three spotlights above the bed, despite trying every single switch in the room. (neither of these things was I prepared to contact reception about at 230am).
The location is handy but I don't think I will be rushing to stay again for me next hotel stay in the area as there are many other choices.

"Alright But Expected Better"

When booked I was very excited as I was given numerous custom options to choose from which would cater my stay towards my taste. However when I arrived a doorman opened the door & everything was looking nice I was then informed that I was actually booked into the hotel across the road & the receptionist had a dismissive attitude which was off-putting. The hotel across was perfectly fine but seemed like the hotel for rejects in comparison, none of this was made clear when booking. When we were placed in our room none of my custom options had been adhered to which was a further disappointment. The stay was fine & there are some nice touches such as the electronic do not disturb sign & cleaning notice & complimentary fruit & water.
Overall it was just an average stay.

"Excellent"

A two day theatre and shopping birthday treat. Amazing hotel great location easy to find. Expectional staff who all work very hard and insure your stay is one to remember, hotel is very clean rooms amazing everything you could need will definitely return.

"Good impression"

Good location, friendly and helpful staff, small clean room. Fresh fruit as compliment to each guest and bottle of wine as compliment for birthday.
Good impression and thanks.

"A very cool place to be"

My stay at the hotel the last time I visited was quite peacefulj

"Great value in the City!"

A truly lovely hotel in a great area of London. Single room small but well appointed. service exemplary and breakfast excellent. Can't fault it!

"Lacks warmth"

Contemporary hotel with poor quality furniture and finishings.Shower had black moulding all around with shower head not working and hair still present from previous guests . Old windows that are not sound or air proof. Hotel just lacked cosy ness !
Staff where helpful with good service.

"A 5* hotel the excels and stands out from the crowd."

This was the second time I stayed at The Montcalm and I had a thoroughly enjoyable stay.

The staff were extremely attentive and polite. I immediately felt at ease with their warm and welcoming approach.

The room (I stayed in a club double) was air-conditioned and had all the luxuries you would expect if you're a guest who likes to be pampered whilst away from home in one of the greatest cities in the world. The hotel is just a short walk from Marble Arch tube in the heart of the city.

One last thing I should mention is the food served up at breakfast and dinner..........absolutely superb! I'll definitely be going back there...........my highest recommendation.

"Poor website and added tax"

Poor website that then adds tax to your bill.
So a room for 158 becomes 190- I'm still staying in the hotel but you can bet good old trip advisor will be told. Check out profile superally2008 last review 258 people read in two days! Taxes!