Onset Computer Corporation
Marine Biologist
"Excellent customer support"
Onset was out of stock on a certain logger and therefore they offered an upgraded version with discount code. After receiving the PO, they didn't honor that same discount code. Once the order was placed, it still took them more than a month to ship the order.
UPDATE: Onset's customer service reached out to me immediately after my initial review. They explained the circumstances and offered a solution to make this transaction right. I greatly appreciate this gesture of great customer support. This company really cares about its products and its customers! Thank you Onset.
Jeff Angell
"Good Purchase"
Good experience and product
David Inouye
"The part I wanted was available…"
The part I wanted was available (although not listed on your website I think).
Todd Johnson
"Good products"
Good products, easy to use, quick service.
Lisa Stoll
"Very timely"
Very timely, easy process
Kristina
"Great experience with customer service"
Great experience with customer service. There was time-sensitivity with the order and they made sure the items arrived on time. 10/10
Daniel Coxe
"I liked the fact that I could get…"
I liked the fact that I could get technical support from a live person most of the time. I didn't like one technician saying one thing and the other saying something else. I also didn't like the fact that most communication with Elton was through email.
TCG
"Good customer service and quick…"
Good customer service and quick shipping.
Mauricio Crespo Suarez
"Very efficient customer service"
Very efficient customer service
Collin Wheeler
"Units work very well and are easy to use"
Great instructions and easy to set up
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