"Data Acquisition Engineering"

Very please with support and products

"Express delivery last longer than…"

Express delivery last longer than expected due to lack of items purchased.

"No cord with device"

No cord with device

"Great service reps"

The prompt response, great follow up by service reps. Received products before budget deadline.

"no phone contact with a line person for…"

no phone contact with a line person for technical help,only email which means 3 times tghe time to state and then implement the solution.

"Got my item as promised"

Got my item as promised, well packed and it worked right out of the box.

"Phenomenal customer service"

The ONSET customer service representatives are incredibly helpful and accommodating, especially Eileen! She was a pleasure to work with.

"right on time and requested materials"

right on time and requested materials

"I asked for loggers with consecutive…"

I asked for loggers with consecutive serial numbers and received them. They came promptly. So far the loggers are working as described. Waiting to see how they preform in the field.

"Everything good"

Everything good, but the process of using an existing quote (from last year, needed to be updated) could be made smoother.