"Bought a guitar from Found Sound"

Bought a guitar from Found Sound. It was shipped to me in USA faster than I’ve gotten some things shipped locally, and in perfect condition. Great communication, easy check out, careful shipping. Couldn’t ask for a better experience than the one I had buying here.

"I was looking all over the net for A guitar "

I was looking all over the net for a guitar. I came across Found Sound who had one . After great communication from staff they answered all my questions with a price for my requirements. I decided to buy the guitar they had they added a case for me . And sent it to New Zealand . Great service . I'm.waiting for it to arrive ..

"Amazing service"

Amazing service! Super fast shipping to Germany (actually faster than from Germany itself in my case!). Found an amazing module, which I couldn’t get nowhere else. Found Sound all the way!

"Amazing service and customer care"

Great team of guys to work with. Helped me find my new guitar with no fuss. Went above and beyond to order in from Fender Australia, chasing them up several time for delivery timeframes. Bought a new case too and they shipped to me taking just a couple of days. Extremely helpful and great communications the whole way. Will shop with these guys again.

"The Best Music Store in Australia"

Foundsound is hands down the best music store in Australia! They offer an incredible selection of gear at competitive prices, and their range of musical instruments is both extensive and unique. The customer service is exceptional—knowledgeable, friendly, and always ready to help. I highly recommend Foundsound to any musician or gear enthusiast!

"Found Sound Is A Fantastic Music Shop!"

Found Sound is a fantastic music shop! I have bought various new and used items from them over the years and they have always been excellent to deal with - great service, great product range and knowledge, fast replies and shipping, and always willing to help you find what you need. I can't recommend them highly enough.

"Great guys, great customer service "

Great guys, great prices and great customer service. I have been a happy customer of Found Sound for over a decade. I have received great customer service when I have sold my goods on consignment, and when I have purchased used equipment and guitars. I have always been treated with kindness and consideration. I have been given gig bags for the guitars I bought to make it easier for me to get them home by public transport. I have been supplied Allen keys so that I can carry out my own adjustments and set up the guitars to my liking.
Lewis and his staff at Found Sound are very knowledgeable and helpful and go that bit extra in providing good customer service. Most recently I have been impressed with the excellent after sales customer support I have been given. I bought a used electric guitar and took it home without trying it through an amplifier at the store, unfortunately I found that there was a fault with the switching. I mentioned this in an email to Found Sound. I immediately received a reply from Gab advising me to bring in the guitar to have it repaired by John the in-house luthier. I also received after hours emails from Thommy and Lewis. It was very kind of them. I left my guitar with Found Sound at 2 pm on January 30 and received an email from Lewis at 6.19 pm advising me that my guitar had been repaired and was ready for collection. I picked it up the next day and was delighted that it had been so promptly and expertly repaired. Many thanks to Lewis and his staff at Found Sound. Vlad Szkolar

"very good service from all at found…"

very good service from all at found sound.. highly recommended..

"Incredible Store"

Absolutely amazing place. Staff are really friendly and knowledgable. Incredible range of stuff!

Have been shopping here for almost 10 years, and have never had any issues with items I've purchased or getting assistance when required.

I love being able to support a small business like Found Sound. There aren't many places left that offer the kind of experience they do.

Congrats on 10 years!

"I ordered a guitar from the USA and it…"

I ordered a guitar from the USA and it arrived like lightning! As described, well packed, great communication. It was perfect! Thank you all very much!