"Ordered an ash bin for our log fire a…"

Ordered an ash bin for our log fire a small part was missing, contacted customer service via email and had a reply within 2 hrs that a replacement had been sent and would be with me in a couple of days. Well done Danielle for superb service.

"Superbly efficient and courteous…"

Superbly efficient and courteous customer service with very fast email response by return. Issues sorted immediately and replacement items arriving the very next day. Our order was for 20 sets of 6 cups/saucers for our Church & Community Hall. A few were defective and I sent photos and a request for help by email to theitr customer support. Replacements were sent and arrived the next day. Mathilde and Evangeline at customer support were brillliant.

"Excellent products at reasonable prices…"

Excellent products at reasonable prices with the best customer service. Highly recommended.

"Very prompt and helpful staff and…"

Very prompt and helpful staff and service with great value, high quality products.

"Great products Great Prices"

Great company, Ordered an assortment of slates, glasses and kitchen accessories. Really pleased with the quality, one glass dish was broken, they responded to my email within the hour with the promise of a replacement within the week.Will definitely use again.

"Excellent price, quality & Customer Service"

I ordered a set of glasses from Rinkit a week ago. When delivered one of the glasses was broken (it can happen any delivery!). When I emailed customer service, there was an immediate response. Asked what the details were, and what exactly was damaged. A replacement was sent out and received within the week. And the emails in response were kind and prompt.
Thank you soo much for the excellent service. Also, the glasses are lovely and excellent price.👌

"I highly recommend it!"

I found the glass jars i was looking for at a very good price. Although good quality and very well packed, one was broken ( 1 of 14). Usually, when you have problems like this, you expect a long and stressful process until you get a refund/ replacement. Wasn't the case with Rinkit. I was very happy to receive an answer to my email in less than 2 hours and just 2 days later the courier brought me another jar. Apart from the very fast delivery, very impressed by the efficiency of the customer service! Definitely one of my favourite online store from now on ♡

"Bought lovely plate sets"

Bought lovely plate sets, Had a problem with one item missing they answered my query straight anyway and recieved my missing item the next day. Excellent products and customer service

"Great quality products and service"

I’ve ordered from Rinkit a few times and I’ve been really impressed with both the quality of products and service.

"I placed an order for two boxes of…"

I placed an order for two boxes of tableware. They arrived as one order. I wasn't happy with the quality so wanted to return. The customer service at Rinkit is disgusting. Absolutely no help whatsoever. I arranged a return via Evri which cost £5.99 only to be informed that each box was going to cost £5.99. Unbelievable as it was one order. On asking Rinkit for help I was sent a very generic and dismissive response. Diabolical.
AVOID this sham of a company