"A good experience"

I received yesterday my order and one of the glasses was chipped. I emailed yesterday and today I received another glass. Thank you Mathilde,you are doing a great job.

"I am impressed with first experience"

Sadly no longer doing any discounts for new customers and my discount viucher for free delivery did not work. I emailed Rinkit and explained this and the customer advisor Mathilde told me they no longer had this offer but she would refund my delivery for the order as a goodwill gesture. The company response time to my email was very quick ( less than 24 hrs) and courteous. My parcel arrived by DHL the day after I ordered it which I am pretty impressed with and my goodwill refund for delivery was applied the same day that I made the order. Great customer service snd speedy delivery and response. Parcel arrived intact and item looks better than online.
Will use them again.

"Fast and efficient delivery,and good customer service "

Fast and efficient delivery, and goodcustomerservice. One of the glass storage jars arrived broken, and the issue was addressed immediately and item replaced.

"Very efficient and Good Customer…"

Very efficient and Good Customer Service
I placed my order first time in Rinkit for a shoe and coat rack on Jan 15 and delivery was made on Jan 17.
Since I found one of the tubular steels with defect, I wrote to CS in late afternoon. Surprisingly, it was responded in 20 minutes. After providing necessary information, the CS arranged replacement already in the next day afternoon. Even though this is not a perfect experience but the follow up is great. I can have the needed product within a week.

"Ordered whiskey"

Ordered whiskey, highball and wine glasses on January 23rd order process was straightforward. However there was some damage to the packaging on arrival on the 25th. I took a photo, on opening i found that one of boxes contained 3 broken and 2 cracked highball glasses, photo taken and emailed customer service and with in 20 had a reply from a lovely lady called Katie asking what was damaged, I replied and a few minutes later Katie arranged replacements and advised me to depose the damaged glasses. Replacements arrived today 28 January. All in all I will be using Rinkit again. Thank you Katie for your quick response.

"Great company and Great Customer Service "

I recently bought some stuff from Rinkit and would say they have a Great Customer Service.They solve my problem immediately.The prices are very reasonable and the fastest shipping and delivery service I have ever had.I highly recommend this company.

"I recently had to change the delivery…"

I recently had to change the delivery address for goods I had ordered incorrectly which they altered straight away. Their delivery has always been prompt & the goods I have received have all been of good quality.

"Brilliant service."

I have used Rinkit on several occasions and found them to be very reliable. On the one occasion some glass arrived broken I let them know and they replaced the glasses immediately. I still use them and find them to be value for money especially since I work for a charity and most of the goods I am buying are to help me run fund raisers.

"Amazing customer service"

I had ordered china through Amazon and a large number of pieces were broken, you could clearly see the parcel had been dropped. Amazon were not helpful as I only wanted replacement rather than sending the whole order back. I emailed Rinkit (with photos) and their response was amazing, not only did they apologise for something that wasn't their fault but they immediately dispatched the replacement china, which I received the following day! Throughout, they kept in contact, checking that all was good and I was happy with the result.
Thank you very much Rinkit!

"Amazing Customer Experience "

I have ordered a number of times from Rinkit and I have always been really happy with the quality of items and the super quick delivery. It wasn't until I needed to contact the customer care team about a damaged item that they showed me what a fabulous company they are! A trusted seller who truly care about their customers happiness. I will definitely be ordering from them again and highly recommend 👌