"Ordered side and dinner plates Friday"

Ordered side and dinner plates Friday, free delivery Saturday, unfortunately 2 of the dinner plates were chipped, emailed customer services, send replacement plates straight away, arrived today. Now that's customer service!

"Always happy with my orders from Rinkit…"

Always happy with my orders from Rinkit always excellent quality and superb customer service. Thank you

"Hello Rinkit (Great Experience)"

Discovered this store a short while ago and have had 3 orders so far. If your missing Wilko then look no further because this place is the bomb, they have tons of products and great prices, their selection of glasses are numerous are of great quality too. Let me tell you their customer service is second to none, delivery is speedy and like I said their prices are brill, you couldn't ask for more......

"Good quality and speedy delivery"

I ordered 4 double photo frames at £3 each. They arrived the next day (I had selected the 48 hour option) well packaged and the quality of the frames exceeded my expectations! Very happy with my purchase. Will use site again.

"Ordered glasses and glass mugs"

Ordered glasses and glass mugs. They arrived well wrapped but unfortunately 3 were broken. They responded to my email quickly and are sending replacements no issue. Happy with the service.

"Great price and excellent goods"

Great price and excellent goods . I emailed rinkit to say my Xmas trees had not come with the order ,rinkit got back to me within 5 mins . Excellent customer service ,I would definitely shop again .

"Wonderful Box Picture Frames"

Wonderful Box Picture Frames! They arrived in perfect condition, very well packaged, and feel like very good quality frames; I'm really impressed - great value for money!

"Great customer service experience"

Great customer service experience. Plant pot arrived broken but received fast response from customer service team who sent out a replacement straight away.

"Excellent customer service"

I ordered a number of different slate items. When they arrived the DPD driver decided to drop them over a 5 foot gate (my neighbours were both in) in the rain and then drop a heavy box of dog food trays on top of them. Amazingly there was only one breakage in the whole box, despite the outer cardboard being soggy and crushed.
Customer service was excellent. I sent photos as proof before being asked for them and got a reply within a couple of hours (in an evening). Replacement item sent straight out free of charge and an apology. Replacement arrived two days later with a different courier.
Could not fault the service and will definitely use again.