Personalized Paper Manufacturing Group

Business Services
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870 reviews
Overall Rating
Customer Reviews about

Personalized Paper Manufacturing Group

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James Andrews

1.00/5.00

"Have not received updates or product"

Have not received any updates on my order. Have not received my product.

23/02/2025

PATRICIA

5.00/5.00

"Great product"

Great product. Fast service

22/02/2025

NORTH CENTRAL INTERNATIONAL AL

5.00/5.00

"EXCELLENT CUSTOMER SERVICE"

EXCELLENT CUSTOMER SERVICE! The quality of the paper is fabulous! I first ordered from PPS in 2023. They still had my original order on file which made reordering a breeze! Highly, highly HIGHLY recommend this company!

20/02/2025

LOU

5.00/5.00

"Custom Size Business Cards"

I was looking for a business card that I could carry in my portable wallet (credit card sized with the elastic) and not get the edges all chewed up. PPS was the only online printer I could find that had the right size and even allowed me to select rounded corners. Now my cards don't look all chewed up when I carry them in my wallet. A+++

19/02/2025

J Barrett

5.00/5.00

"Great communication & very helpful"

The site was very easy to use and we were able to create our business cards and giveaway notepads very quickly. I made a mistake on the address, contacted their team and they adjusted the issue ASAP!! Great communication with us throughout and helping us correct our issue in a timely manner were both unexpected. We'll definitely be using PPS in the future!

19/02/2025

Lisa Koenig

5.00/5.00

"GREAT SERVICE"

The customer service was BEYOND great. They reached out to me with questions and to clarify errors I had made. I can not say enough great things about them. They proactively pointed out deadlines and how to avoid extra delays and costs.

19/02/2025

Jim Borecky

5.00/5.00

"Placing the order was fast"

Placing the order was fast, simple and most importantly, DELIVERED ON TIME. I have been using the same vendor for DECADES, but the delivery date started to slip a bit each time I reordered, so I tried this place (printpps.com) and everything was on time correctly printed and very competitively priced.

14/02/2025

Karin Stocknoff

5.00/5.00

"Kim is the best!"

Kim is the best!

14/02/2025

John Cush

5.00/5.00

"goog products and fast turnaround"

goog products and fast turnaround

13/02/2025

Amy

3.00/5.00

"Still disappointed.."

EDIT (2/27/2025):
The VP of the company reached out to me and offered a reprint. It was produced and shipped less than a day after our exchange. Even though I appreciate how fast they worked to get my reprint out, I would much rather wait for a high quality product. The second reprint was slightly better, however, still had the same issue of off-centered cutting for half of the order. At least there were actually 50 sheets per pad this time...

ORIGINAL REVIEW:
I ordered a batch of sticky notes from them and I am extremely disappointed. Although the quality of the actual print was great, the cutting of the sticky note pads were HORRENDOUS. Not only did they not put any effort into centering my image before cutting, leading to uneven and off-kilter images, they also did not cut the pads to the 3x3in that I ordered. 2/10 of the sticky note pads were clearly .25in smaller than the others!!! In addition to the terrible cutting job, none of the sticky note pads had the 50 pages that I ordered...yes, I counted, and each pad was 40-45 pages max. This is ridiculous. I reached out to the company with images showing how badly they messed up and was told I was going to hear back from the claims department soon - it's been almost 2 weeks and I have heard nothing back from anyone. I hate to leave negative reviews, but this is just unacceptable.

13/02/2025
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