"Top customer service "

I purchased a vehicle from yourselves back in July and it’s had a few issues. I took it to Citroen Blackburn to be looked at and all issues have been resolved and I can’t thank Kim Newlove the service advisor enough for all her help and going above and beyond for me to get my car fixed she has been brilliant throughout this.

"New to me car"

I was invited to a VIP day at Citroen in Blackburn to look at new and used cars.
I initially spoke with Naim Patel and explained that I would only be interested in vehicles with 7 seats like the one I had already.
On the day Naim and his boss managed to fine a newer used model of my vehicle with upgraded features and sorted out a fair price for my existing vehicle as part exchange.
Naim was always very polite and enthusiastic in person or on the phone and always happy to answer any questions. He kept me up to date with all the dates and times of collection and paperwork needed and also sorted out a missing Antenna for the radio.
I was extremely pleased with the customer service from Naim and I’m sure that if I ever need any more information or have any issues he would be willing to answer my queries.
Very pleased with the service.

"Not new, new but new to me car purchase!"

I initially spoke with a lady who suggested cars to look at and I then spoke via the chat option to see if the car was still available. Once I had confirmed this, I was then put through to Danny who arranged a test drive. He was very helpful and showed me how the car worked and, after the test drive, I agreed to purchase the car.

Danny was supportive throughout, arranged to valet the car and it was ready for collection within 4 days. On the day of collection, he dealt with the administrative side quickly and then walked me out to survey the car and make sure I was happy. I noted that there was a small issue and Danny agreed to resolve that and a part was ordered.

Throughout the process, all of the staff at Chorley Group Blackpool were helpful and a joy to deal with. Would highly recommend if you want a new car, rental or "new to you" car!

"Great experience at Chorley Group…"

Great experience at Chorley Group Blackburn, as always, this is my third new car from here and the salesman Naim is wonderful, nothing is too much trouble for him and I will definitely be returning to him for my next new car.

"Great, honest service"

Great service from Paul, very helpful. Went in to part-ex, got fair price for my car. Arranged test drive and able to collect my new car the next day; it had been fully cleaned and was in excellent condition. Very happy with Paul and would highly recommend!

"Great!"

Just taken delivery of my new car from Chorley Group (Blackpool), I have to say that Ollie and David were superb in dealing with me, this extends to other staff also, who were pleasant, helpful, informative, efficient and professional. The team made it very simple. I recommend

"Good service"

Good service, helpful and courteous. I could not ask for better service. He answered all my questions and was very knowledgeable.

"This was …Happy experience "

This was the best experience for us buying a MG 3 hybrid automatic car,and that was because of David Gore,he was so patient with us.I am 83 and it takes me longer to take everything in,as we went from a gear to an automatic hybrid . David explained it in language me and my wife could understand, and am very grateful to him.If we could give him a 20 score we would. Mr and Mrs William Burn

"Absolutely Fantastic Experience!"

Thank you so much to Sarah and the team at Blackpool Kia. Sarah sorted out my rental car - Kia Sportage - at very short notice, I received a fantastic service, brilliant communication, very responsive to questions or amendments. Sarah is wonderful and is an absolute credit to the company. Would I recommend them - yes 100% and I am looking forward to getting my next rental car from Sarah. Thanks again :)

"Paul was very kind and helpfulness"

Paul was very kind and helpfulness who priovde a good service in explaination and suggestion , this is my great experience to buying an approved used car in Chorley Group Wigan Nissan