"Ben was very professional and friendly…"

Ben was very professional and friendly didn’t make my husband with dementia feel inadequate would highly recommend this company.

"The company to use!"

What can I say! from the first conversation with Katy, then Kerry, and finally Ben- they have gone above and beyond to support my mother in law.

I cannot believe the kindness, empathy and warmth Ben had with my mother in law in such a difficult time. She has dementia and is suffering a severe trauma. I don't think there could have been anyone else that came in and made us all as a family feel like he did. He is truly an amazing social worker who gave us all the support at such a difficult time that we so desperately needed while sorting out the lasting power of attorney.

I could not recommend this company enough!

From the bottom of heart- thank you for your professionalism, kindness and just being you! It really has made a difficult situation feel so much easier.

"Nellie Supports Service"

We have engaged the services of Nellie Supports twice to make a Mental Capacity Assessment - one for LPA and one for a Will - and on each occasion found them caring towards their client whilst also making absolutely certain of the ability to understand the process. As they went through the process they checked back in a thorough way to enable the assessment outcome to be made on the client's ability to comprehend and follow the process. They were prompt in dealing with the requests and very professional throughout.

"Most helpful"

Most helpful, precise information, and wasn’t left waiting more than 24 hours for report.

"Mental Capacity Assessment"

Arranging a capacity assessment was super easy and the turnaround in terms of reporting very fast, which is what we needed. We were visited by a social worker who seemed to have good knowledge and quick grasp of our daughter's needs. However, we were disappointed by the report as we felt we had given a lot of information which was not included and in our non-expert opinion, it lacked strength in the wording, making us worried that it may not be enough to support our Deputy application.

"Thankyou Ben."

Ben and his team where super efficient in doing an assessment on my wife to enable me to get the court of protection .Thankyou.

"Frustration alleviated!"

I was being frustrated for months, literally, trying to get my mum’s mental capacity formally assessed by a “practitioner” in order that I can apply to become a Deputy of the Court of Protection for her financial affairs.

Her doctors refused without explaining why. Meanwhile after thinking I’d found headway with both her social worker and then suitably trained nursing staff at her care home, ultimately, for internal protocols, they had to decline assessing her (even though they knew her best).

It appears that for potential litigation reasons I needed to employ an independent social worker. As I was sorting the paperwork myself, I didn’t have anyone telling me this.

The costs went up, however, all of sudden everything started happening.
Nellie Supports responded immediately (2 other companies still haven’t) and they got someone at the care home as soon as it was possible. Paperwork followed the morning after their afternoon visit.
So if you want a professional and highly responsive service in these matters then I’d have no reservations in recommending, Nellie Supports.

"Service from NellieSupports"

A very prompt, professional and efficient service, with utmost care and understanding, from NellieSupports.

"Excellent in every way."

Excellent in every way.