"diagonises with in 6 months fantastic…"

diagonises with in 6 months fantastic service

"The whole process was quick and…"

The whole process was quick and thorough. All staff involved were very supportive and knowledgeable.

"Fantastic service "

Psicon are absolutely fantastic super quick highly recommended for ASD ADHD you won't find a better all round service

"Very helpful "

Very quick and easy to understand.
Very helpful staff/team.
Kept updated constantly which was nice to be keep in the loop, about what's happening.
Very helpful.
Highly recommended.

"The service we have received so far…"

The service we have received so far with my son's autism and ADHD diagnosis has been great. Staff are helpful and friendly and the Doctor we spoke to over Zoom was good. However, my son is 17 so I cannot comment on the experience with a younger child.

"From the moment we stepped in to the…"

From the moment we stepped in to the door at Baisingstoke we were made to feel welcome.

Everything was done to try and help my very anxious daughter

"Felt at home"

The team were amazing, and the venue has a real 'homely' feel to it. My son was very anxious prior to the appointment but soon settled it.

"What a phenomenal service"

What a phenomenal service!

They took great care of my 9 year old boy, he really enjoyed the process, felt comfortable to go away to a different room with them, reception are very friendly and works well to accommodate appointments etc. thorough with there info and even managed to email me an interim letter the same day that i called to request it just meant it was unsigned but thats perfect when its just needed for evidence

"Administrative processes are shocking…"

Administrative processes are shocking and let down the whole company. Every time I've tried to get in contact I've had wait on average of 30 mins plus, just to speak to a person!

Emails were left unanswered and not forwarded to the correct person.

The Wait time for the assessment was longer than initially discussed. When finally had the appointment, after we sent further information via email for our clinician. This should've been handelled and another appointment made.
After 2 weeks I had to call up, wait 30 mins to speak to someone, and have them send the info to the clinician. I was then told I would be contacted for 2nd appointment.
Again no one contacted me and I had to call, wait 30 mins, and ask to have the appointment made with the clinician. Since the first appointment/assessment, now close to 5 weeks has passed.
I was told by the clinician the report would be 6 to 8 weeks to recieve, and that I needed to call to get diagnosis letter sent and if I needed the report sooner (as 5 weeks has already passed) for paediatric appointment that is coming, I needed to ask for that. So, I call again, wait over 20 mins to speak to a woman with an attitude regarding the issuing of the report. That it would be 8 to 12 weeks. I was told 6 to 8 by the clinician, unsure why I deserved an attitude, and have been held up for nearly 5 weeks waiting for diagnosis so now have to wait a further 8 to 12 when I have an impending paediatrician appointment?
I would not suggest your company for adhd assessment. The waiting time and lack of communication, plus me having to chase up at every stage just to move things forward, the waiting time just to speak to someone, and the attitude from the last staff member was shocking. The clinician was lovely and the only positive part of the experience.

"An easy process from start to finish"

An easy process from start to finish.
Great clinician who really listened and made us feel valid for what feels like the first time!