"excellent service"

excellent service, good communication around referral and on waiting list. Through assessment with clear explanations. I would highly recommend/

"Highly recommend Psicon"

Highly recommend Psicon, we went down the Right to Choose route for my child. The ladies that did her assessment made her feel very comfortable. The waiting time was as they told us.

"My son had an ADHD assessment through…"

My son had an ADHD assessment through RTC, I would say very thorough questionnaires in the initial instance, the wait time for everything wasn't too long (compared to nhs).

Communication massively poor. Very difficult to get hold of anyone on the phone, email responses are very slow.

Assessment was just over an hour long, not face to face, over teams. Clinical provided a diagnosis of ADHD at the end. I asked about receiving a QB check in addition. Clinician didn't seem to know very much about them. Psicon stated that they don't *need* to do one of the clinician diagnoses. A private ADHD assessment at Psicon involves a QB check and our NHS trust dont accept diagnosis without one. I think one chat of just over an hour (in conjunction with questionnaires) is not sufficient to provide a life long diagnosis, and wanted the QB check done. Psicon are standing firm in their stance they don't need to.

I feel we've had a cost-cutting, sub-standard assessment, that won't even be accepted by our NHS trust, so all in all, and complete waste of time.

"Friendly and very helpful "

We attended an online ADHD assessment with our 9 year old daughter. Our daughter responded very well to the Nurse who was warm and friendly. We received some great advice on how we can help our daughter further, as well as a diagnosis at the end of the call which the school has already begun to action with the necessary support. We’re very pleased with the service we have received so far from Psicon.

"The service we have had from Psicon has been professional and caring."

The service we have had from Psicon has been excellent from our point of view. Staff are friendly, professional, understanding and helpful. They offered a short period of time from phoning to offer part 1 (Face to face assessment) appointment - and the appointment went well with kind calm staff. Part 2 was online, the paediatrician we met with was very kind and caring, time was not an issue and our appointment very much over ran. She allowed us to ask questions, raise concerns and speak freely about difficulties our daughter has. She was able to conclude the assessment and gave us some useful advice and recommendations. I would recommend the use of Psicon completely. Thank you

"Amazing Service for ADHD assessment in ASD child"

We went privately for our daughter's ADHD assessment and despite her ASD/PDA traits, they were able to make us feel warm and welcome.

"From start to finish Psicon have been…"

From start to finish Psicon have been fantastic with myself and my daughter. They have been professional, kept me up to date with timescales and always responded to my emails within a timely manner.
From my referral to my daughter having a diagnosis it was just shy of 5 months, which is amazing compared to being on the nhs waiting list for months. The registered mental health nurse who did my daughter’s assessment was great. She was kind, understanding and made my daughter feel very relaxed.

"very kind"

very kind, professional and thorough

"A lovely experience in a time that’s…"

A lovely experience in a time that’s needed. The staff have all been so helpful and understanding it really makes the process easier. Very quick- my daughter got her diagnosis in 7 months. Thank you

"Fantastic helpful reassuring"

Fantastic helpful reassuring