"Outstanding customer service"

First purchase of two items (birdhouse and matching birdfeeder) as a gift. Prompt delivery - during a busy time for parcel deliveries. Beautifully painted items. When notified about an issue with the birdhouse fixings - Garden Oasis immediately offered a no-quibble replacement, arranging for a rapid courier delivery at no extra cost to ensure the new item arrived in time to still be given as a gift. The recipient was delighted with both items.
Outstanding customer service, even more appreciated in these challenging times, and would highly recommend.

"Lifetime different sized Shelves - went out of their way to source!"

I looked high and low and the only company in the UK who managed to get my Lifetime shed Shelves for my Lifetime Shed.

Although there was a £40 surplus to pay which I didnt mind paying (either that or me fly to America to source and bringing it back), there was no company selling the different size shelf individually in the UK.

Very great service and managed to get the impossible in a few months of ordering these rare items.

Very genuwine and honest company and updates you once arrived and dispatched via their own company vans. Received before Xmas and I am very happy.

Mr Bui

"A well constructed gate"

A fantastic gate; really well made and far superior to another gate I had just bought online from a well known DIY and garden retailer; this gate was poorly made and nearly fell apart when it arrived!!. The Garden Oasis gate cost £20.00 more, but was more than than worth the extra cost as it was a heavier and a far better made gate. I very much recommend Garden Oasis 👌.

"Thank you to all at oasis"

Thank you to all at oasis. The whole expierence from order to delivery was excellent, all delivered on time in these difficult covid times, and the propduct is of high standard and repersents value for money.I would recommend this firm and will use them in the future.
satified customer Bishopsteignton Devon.

"Very high-quality gate for the price, quick delivery too."

I ordered a metal gate and gate-post. Both were at my house within a fortnight, well-packaged to ensure they arrived undamaged. The gate and post are really high-quality items. the workman I asked to fit the gate couldn't believe how good the gate was and how easy it was to align, given the price, and said he would be recommending Garden Oasis to other customers, in future.

"Great looking gate!"

Great website, easy to use and order correct measurements to fit, plus door furniture etc/bolts/handles/locks... takes 4-6 weeks to arrive, which was advised and expected, contacted me when it was ready and delivered smoothly with no hassle.

Over the moon with the gate, looks great, cut above other gates, looks classy, (you get what you pay for) hoping it'll last a long time. :-)

"Brilliant customer service and gate"

Brilliant customer service and gate, arrived earlier than expected!

"We purchased a Sierra Patio Cover 3m x…"

We purchased a Sierra Patio Cover 3m x 3.05m from Garden Oasis and we are so pleased with the item and their customer service. It arrived on time, which is an achievement in this current climate.

We did have a damaged roof panel, which looks like it was damaged in transit. Once I contacted their customer service they got straight onto it - Mark Jones was brilliant. They got it sorted with a replacement and sent out within four day and they kept me updated thought the process.

"An excellent experience from placing my…"

An excellent experience from placing my order to timely delivery.
Garden Oasis were professional, understanding, knowledgable and friendly.
When my order had to be there by a certain date due to other building work ongoing, they were empathetic and did all they could to deliver my product on time.
Excellent, basic and simple customer service!

"I wish I could write a positive review..."

I wish I could write a positive review, but this company have twice lied to me about when my order would arrive. (They happily took my money 3 months ago but still no delivery). I acknowledge the large number of positive reviews and I suspect I have been unlucky, but I cannot excuse the fact they have given me two delivery dates (one in Sep, one in Oct) and without apology I'm still waiting.