"My experience with Tysew."

This is the second time I have purchased a machine from Tysew, the prices are good, and the after sales help is excellent. The machine came ready assembled, and was delivered by a very helpful driver named James, who positioned the machine, and plugged it in for me. He made sure that I was happy with my items before he left, and was very pleasant, well done James and Tysew.

"Excellent service"

Excellent service. I called one afternoon to check the availability of a particular machine foot. The person I spoke to was friendly and helpful. I ordered the foot online following the call and it arrived the next morning.
Would certainly use again.

"What a fabulous family business"

What a fabulous family business! I have been planning on buying an industry sewing machine for a while now but wasn't sure where to buy one with confidence. I have found this gem of a business via my online search and have given it a go. Paul was brilliant from the second we have arrived.
He shown me couple of industrial sewing machines, allowed me to try them and patiently answered all of my questions (there were many :) ). My machine arrived a couple days later and I couldn't be happier!! I am in LOVE with my new machine, it's a total life saver! I can only recommend this business and I will definitely be back myself if needed. Thanks so much Paul!!

"Our experience of this company"

Our experience of this company is a very pleasant one.
Their service is first class, we ordered an ex-display overlocker, there was a choice of delivery options I believe, 3 to 5 days - £4.95 or 5 to 10 days Free, as we were in no hurry we selected the Free 5 to 10 days, the order was placed on a Monday afternoon and to our total surprise it arrived on Tuesday lunchtime. The ex-display overlocker was in superb condition with all its accessories and at a very tempting discount, so all in all we are highly delighted with this company and the service they provide, would recommend them to anyone.

"Absolutely amazing customer service"

Absolutely amazing customer service. I travelled 2 hours to test out some industrial machines. Patience was shown in explaining to me how they worked. There was no hard sell to try and get me to buy a more expensive machine, in fact was encouraged to buy a less expensive machine more suitable to my needs. I will be back, as we expand we will need more machines.

"Lovely machine - great Company to deal with "

Bought a Janome 360DC machine from Tysew via Amazon - a really good transaction and delivery 6 months ago.
Today had a tension issue so contacted them about it - great service - engineer was happy to solve my tension issue while I waited!
Would definitely recommend Tysew to everyone!

"Very happy with Sareena provides excellent customer service "

Firstly I need to thank for Sareena.to help
delivered my skiving machine on time.
As been ordered since 5/01/24.Sareena provides a qualities customer service.problem solving .she texts and called me to explained what happened why Delivery delayed. She understands the customer point of view.in here I give her A+customer service. Hope company increase her, some rewards.
The engineer of the company name call Svet. Very helpful .demostration and explain clearly how to use the skiving machine. Also explain very details how to put some engine oil. Skillfull and knowledgeable.
The company are lucky to hired Sareena front desk with a qualities professional customer service.and knowledgeable, skillfull engineer Svet.hope they both bring the company better future. Thank you very much for your service.

"Jalpa was very helpful in organising a…"

Jalpa was very helpful in organising a last-minute service. Don came to service the machines and was very friendly and gave us great advice.

"Great service thanks"

Great service thanks

"Happy w/purchase"

Good experience, very helpful and quick. Thank you, Jalpa for all your help!