"Awesome Customer Service!"

Awesome Customer Service!

"Super fast good service"

Super fast good service

"Excellent! Part arrived the next day."

I needed to replace a broken fridge drawer lid hinge and didn't really know where to start. I started digging online and not too long in found great information on the website. I wanted to confirm the part I needed so I emailed, thinking I'd be unlikely to receive a response. I was mistaken. I had a reply within 48hrs (may have been less) asking more questions and then was provided some suggestions on what I needed based on me confirming the model number. Once that was confirmed, I called to place my order and it arrived THE NEXT DAY with normal shipping - not express. This was an amazing customer service experience the whole way through. Thank you!!

"From start to finish very professional…"

From start to finish very professional delivered my parts on time couldn’t be any easier thank you so much

"I would have given it 5 stars but I…"

I would have given it 5 stars but I ordered a new sensor and added the clip. When the parts came there was already a clip on the sensor. So I ended up paying for a clip I didn't need. Maybe I just missed that point when I was looking at the part online. Other than that I am very happy with the part and service. This was a part for our RV refrigerator and had to have it sent to the campground we were staying at. So glad I was able to get the part.

"Very fast service"

Very fast service! Was very personable and answered all of my questions that I had on the phone. I would 100% recommend and will be using this company in the future!

"Great experience!"

I contacted Norcold parts express. Morgan immediately answered and was able to place the order for the power board I needed right over the phone. I received the power board in a timely manner and Morgan followed up with me to assure I received it. Excellent customer service. I will be doing business with Norcold parts express in the future. Thank you so much Morgan!