ChannelGrabber

B2B Providers and Partners
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127 reviews
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ChannelGrabber

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sue fell

5.00/5.00

"I am a small Uk business that has used…"

I am a small Uk business that has used Channel Grabber for a number of years which has helped manage my stores on the eBay abs Amazon platform.
I would recommend using them to anyone thinking of managing their stock levels and creating listings which is easy to do.

05/03/2021

Patanjali UK

5.00/5.00

"Very helpful and a pleasure to work…"

Very helpful and a pleasure to work with. Thank you for helping us reach where we are today.

01/03/2021

Lewis Watson (Formal Tailor)

5.00/5.00

"Really good platform just what our…"

Really good platform just what our company needed, we have been in touch with others but none do multi packs and the these guys have it all covered. Easier messages all in one place and a great time saver. Really recomend !!!!

15/02/2021

karen wilkins

5.00/5.00

"Excellent support and advice"

Excellent support and advice even though I am a very small business. Cannot fault their service or product and would highly recommend

10/02/2021

Vicki Cridland

4.00/5.00

"As an e-commerce site"

As an e-commerce site, we found Channel Grabber whilst looking for a way to process our orders faster. The program amalgamates orders from a vast array of channels (including eBay, Woo Commerce and Amazon) and imports them to one place. It also allows you to manage message, track parcels and even has inventory management tools too (and probably much more)!

Initially there were some issues regarding the kind of Amazon Account we needed to use the features on Channel Grabber, but the Sales Team were very helpful and accommodating.

The software is always being developed. The teams at Channel Grabber are great at communicating the Customers ideas to the Developers so that new features can be added all the time.

The best part of Channel Grabber is the On Boarding and Support Teams. They manage the initial set up of the software, provide excellent training and trouble shooting and are always on hand to help guide you through whatever you are attempting to do. I really can't say enough good things about them. The Customer Service is reason enough to choose Channel Grabber over any other program!

10/12/2020

Savera Khan

5.00/5.00

"Best multichannel stock and order management software."

One of the best multichannel stock and order management software.Very easy to use and saves a lot of time. Customer service is very helpful and friendly.

15/10/2020

Martin Lewis

5.00/5.00

"Best value solution available."

Best value solution available.

07/10/2020

Dave Thomas

1.00/5.00

"Service levels gone right down!"

We have been with channelgrabber for many years, yes we had the odd glitch here and there which was always rectified quickly, unfortunately now there is NO telephone support at all ??

The system has become unreliable with regular issues which now take many hours and multiple emails to resolve, we simply do not have the time to babysit channegrabber with every issue taking so long to fix

I guess it is time to move to one of their competitors

03/08/2020

Jess

5.00/5.00

"Excellent company and very helpful"

Excellent company and very helpful, especially in these tough times where they have offered our company unwavering support. Thanks guys :)

27/03/2020

MH

5.00/5.00

"Great customer service!"

Customer of 7 years!!

They have moved with the times and the service has been great 365 days of the year.

Very useful of SMEs and ideal in the growing e-commerce market - manage your stock, listings and new orders coming in from one site.

24/03/2020
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