"Great Selection and price"

You had what I needed and responded timely to my concerns

"Great experience!"

It was a pleasure purchasing my son's new glasses from GlassesPros!
They were very accommodating and helped me.
I had a great experience with them!
Highly recommended!

"Won t answer the phone or direct emailed questions. Called several times with no answer or…"

Called several times with no answer or automatically directed to ringtones that nobody ever picked up on. In the end they didn’t even have what I was looking for but it had advertised that they did. They stated they were short staffed and did reach back via email, but the emails were boiler plate templates for the first two rather than responding to my specific question regarding the frame that I wanted. even being short staffed, they could do a little work on customer service.

"Weeks since I've placed my order"

Weeks since I've placed my order - no tracking number still.

"NEVER RECEIVED MY GLASSES!!!!!"

NEVER RECEIVED MY GLASSES!!!!!


Edit: IVE MADE NUMEROUS ATTEMPTS TO CALL AND EMAIL. I WOULD NEVER GET EMAIL RESPONSES UNTIL YOU GUYS READ THIS AND DECIDED TO EMAIL BACK. I HAVE SINCE REPLIED TO THAT EMAIL , and no one emails back! THE COMMUNICATION IS HORRIBLE.

"Horrible customer service"

Horrible customer service, no communication, and has been almost 3 weeks and order is still processing for a simple pair of prescription glasses. Horribly disappointed.

"Good and trustable"

I broke my easyclip sunglasses a week ago and this family-owned compagny was there to help me. My experience with them has been sincerely great! The customer service is *chef kiss*, and the site is really well done! I had no problem with any steps of the transaction. Its a really good and trustable site web/compagnie! I bought my sunglasses from Canada-Quebec and the shipping price was really affordable to!

"Never received my item"

Never received my item

"Took my money never got the product SCAM"

Took my money never got the product SCAM

"My glasses is in back order until…"

My glasses is in back order until October , I sent an emails , I called to customer services because I want my money back, until today nobody answer me . I did my order in 06/21/2023.