"I have not received it yet."

I have not received it yet. Tracking infor.? Where r they? I thought they would've been here by now. Please get back to me on this.

"Order still not here"

Order still not here, no shipping update provided. Was order a month ago. No one contacted me to let me know they couldn’t read prescription uploaded until I called after 2 weeks of no updates. Can’t seem to get anyone by phone.

"Issues resolved, glasses are great"

I had an issue because my child’s glasses took way too long to be shipped, but I did contact them and the problem was addressed right away. Glasses then came quickly and as advertised. Thank you!

"GlassesPros"

Their packaging time is extremely long and they are dishonest about frames that they actually have in stock on hand. Then when you question customer service they are rude.

"Scammed by GlassesPros"

Well, to say we are disappointed is an understatement. It's been nearly 3 weeks, no glasses and no contact from GlassesPros. We've been calling for a week and the phone just rings, sent an email no response. Feel completely scammed out of my money not to mention we really needed the glasses. I'm going to the Atty General for help
This has been terribly stressful

We did finally get contacted today, if all goes well we will receive our glasses.

Are you able to provide a tracking number?

"Delay in delivery"

It’s now July and I still have not received my order.

"Do not order from this company"

Do not order from this company! Never received sunglasses! No one answers the telephone to get answers! Don’t do it

"They contacted me for additional…"

They contacted me for additional information to make sure the order was correct. Order fit perfectly

"You all wanted a review for my glasses…"

You all wanted a review for my glasses that I have yet to receive since June 11,2023!! How frickin hilarious!! It shows my order status as complete and you have my money BUT……HERE WE ARE, JULY 1,2023, AND I STILL CAN’T SEE!! No UPDATES FROM YOU!! All I’ve received is a GROUP EMAIL a week ago saying something stupid about your companies issues with shipping or something to that affect! I’ve reached out 3 times now. Today, when I logged in, it shows no tracking number and a status of completed order! REALLY? Other reviews show 2 days ago, 4 days ago, 5 stars and soooo satisfied! What a frickin JOKE!!!

"Your poor processes delayed my sun…"

Your poor processes delayed my sun glasses delivery. These were order in advance of my requirement date but never showed up. Horrible customer service.