"Kept me informed throughout the claim"

Kept me informed throughout the claim

"Friendly Service"

I found the solicitor to be personable and that the company replied quickly and promptly to e-mails. Communication was good but I felt that at times they could have been more knowledgeable. For example I was told that I would be covered through my union, then told I wasn't and that I would have to pay. Potentially leaving me out of pocket when I was entitled to it free through my union but they sorted out the issue. I also felt that when I had an issue with my medical report they were not fighting my corner hard enough in terms of appealing and that I was having to suggest options to them. Not 5* from me but generally a good experience.

"Bearing in mind the Covid situation"

Bearing in mind the Covid situation, which slowed the process up, I was happy with the way my claim was handled and apart from a few grammatical mistakes in the communication the staff were excellent. However, I felt more explanation of the process would have been helpful and a telephone conversation from time to time. I felt it was assumed I knew what would happen next. Overall happy with the service and result.

"I have not received any payment as yet…"

I have not received any payment as yet but understand that it is just a matter of time.. the service that I have received from Michael W Halsall Solicitors Ltd had been of a very good standard, my only concern is that they send you contracts and alike too sign via a word processing application too sign, and I am not very tech minded but that is my shortfall & not that of the Solicitors. Mr. Howard

"Fantastic service"

After a stressful accident occurred it soon became very apparent that we were in capable hands. The communication was very good and everything was explained clearly. I would definitely recommend their services and would just like to add that Michael Grealis has been fantastic.

"A very efficient service"

A very efficient service received from the Solicitors. Excellent communications even with the Covid lockdown in place for most of the time. I would recommend these Solicitors for personal injury claims. Thanks to all involved. (Mrs Susan Hewitt)

"Excellent"

Excellent communication with my case solicitor and a speedy resolution to the case

"Recent Claim"

I have been given good updates but only once I have been in contact first. As someone who has never done this before I have felt a bit lost not knowing is coming next or what I should be doing.
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"My experience with Michael W Halsall solicitors"

My experience with Michael W Halsall solicitors was great, I was sent emails with updates regarding my case fairly often. The solicitor handling my case was really responsive and helpful. Highly recommend.

"I was kept informed every step of the…"

I was kept informed every step of the way with my claim, communication is excellent. Everything was dealt with as expediently as it could have been. Everyone I have spoken to at the firm has been courteous.