"Pet insurance for Victor"

I spoke to David m. Very knowledgeable person on the phone. Discussed options and went through the details with clear examples. Friendly and personable. Easy to arrange. Did not have to wait in a queue to get through.

"The customer service team was brilliant…"

The customer service team was brilliant and went through everything with me

"Clear Explanations"

All my options were very clearly explained to which aided in my final decision without having to think too much. All in all a really simple process to chsnging my dogs insurance policy.

"Easy"

Easy, straight forward, and not too painful

"Arranging the insurance was a very easy…"

Arranging the insurance was a very easy experience

"Consultant was polite knowledgeable and…"

Consultant was polite knowledgeable and friendly it was a pleasure to meet him

"Knowledge and explanation"

The advisor carefully explained the content of the insurance content in a friendly and competent manner.

"Very good I have two dogs with these"

Very good I have two dogs with these

"The call handler David"

The call handler David, was very polite and informative and that helped me decide what the best insurance would be to meet Ferns needs

"Excellent value for my multi dog…"

Excellent value for my multi dog policy.
Helpful on the phone, and also reassuring for my new puppy owners,when they collect their bundle of joy at 8 weeks old.