"Re insurance premiums …"

Very good discussion with Robert about re-insurance premium levels. Very knowledgeable guy answered all my questions and I felt that his feedback was borne from experience. Very helpful.

"How to do it right"

Catherine was helpful professional, patient, thorough.

"Very efficient"

Your representative was friendly , helpful and knowledgeable

"1st class service"

The salesman was very clear, concise and thorough in his explanation of the differing levels of insurance. Made the experience very easy for us

"Disappointed with the offer to entice…"

Disappointed with the offer to entice me to join the kennel club insurance

No offer sent even after calling to ask where is this gift to join

Said they were very sorry and would re send the gift well that was 4 weeks ago

Shame they offer a free gift and do not send this to their new customers - very disappointing

After sending this review I had a message to call Kennel club they arrange for my free gift to be sent out which has now been received along with a goodwill gift - all sorted

Customer satisfied !