"Really great customer support"

Great, quick and responsive customer support and patience with an account access issue.

"I'd highly recommend Giftround"

I'd highly recommend Giftround.

I've used a few of these sites recently and found giftround the easiest to use. For the collection there were also a wide array of gifts and gift voucher options.

I also found the gift voucher staff very helpful after I had made an error emailing the recipient.

"GiftRound is a very easy and straightforward site..."

GiftRound is a very easy and straightforward site. The instructions are clear for both the contributors and administrator alike.

If you have a query there's a member of staff at the end of the phone to help.

When you have the responsibility of gathering colleagues' contributions and messages for someone, it's very important to have a site like this, that you feel you can rely on. All in all an excellent experience.

"Excellent if you have no issues. Could do a bit better with customer support though."

I previously rated 1 star as I had issue after issue and could not get anywhere with contacting them.
After posting this however, they have now completely resolved my issue and went over and above to help me, so I have increased my score.
Leaving it at 4 because I would have preferred not to have had to go through this to get them to help.

"Fraudulent company"

Fraudulent company, suspends your account for no reason and the customer service is appalling. Avoid!

"GiftRound are absolutely fantastic"

GiftRound are absolutely fantastic. I spent time researching a company for a school collection and these guys were incredible! My order was processed quickly and I had a few questions and the team were absolutely fantastic. They really go out of their way to help and were fabulous! A wonderful company with a fantastic team who really care. Huge thanks for being amazing! 5*. I was amazed at the responsiveness as companies these days don’t usually get back to you but each email I sent was responded to ever so quickly. Huge thanks. Claire S

"Amazing support unheard of these days 🙏"

Amazing support unheard of these days 🙏

"Great support"

I was skeptical to start with when I started the gift round for my colleagues as here was no contact phone number to ask any questions. However, It was a great experience as I was given comprehensive information as to what to do. Clare, you were amazing and thank you for going the extra mile even when I got things wrong!

"Lost Voucher"

The company I worked for used Giftround to gift me with a sizeable voucher celebrating the birth of my son. After I had the email sent to my work email address I got made redundant. I thought I had forwarded the email to my personal account and only realised I didn’t a few month later. I emailed Giftround asking what I need to do to retrieve this Monday morning - straight away they replied and sorted my problem.

"Excellent customer service"

I very easy process, which saved me loads of time. There was an issue (user error) sending the vouchers to the recipient but the customer service and speed from GiftRound was excellent and they quickly sorted the issue and made sure the vouchers were received.