GiftRound

B2B Providers and Partners
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45 reviews
Overall Rating
Customer Reviews about

GiftRound

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JL

5.00/5.00

"A first class service"

A first class service and they went the extra mile to process the order quickly. 11/10

I am grateful they had someone on the phone and 5 star customer service.

20/01/2023

Nicholas Atkins

5.00/5.00

"Great For Work Collection. Also nice service!"

The website is a perfect way to run collections at work. Previously people needed to remember to bring in cash, whereas now it's a simple card payment. This makes the whole process easier and everyone becomes more generous.

Also, they offer great service as I had an issue where I mistakenly deleted a collection. I called them up and someone from their support desk called me back within an hour and the collection was live again.

20/01/2023

Stephanie Masoni

5.00/5.00

"GiftRound Process for collecting donation and delivering gift is super efficient"

GiftRound helped us collect donations and messages from 20 plus colleagues spread around the UK. the process is very intuitive and efficient. The option of turning the donation in a gift card and greeting card made it super easy both were delivered to my requirements by simple clicks on a website. GiftRound support was also very responsive and helped resolve an issue( receiver of the gift had misplaced gift voucher) very promptly . very Happy and will definitely use again.

09/01/2023

Caroline Walsh

5.00/5.00

"Gift Round provide an excellent service…"

Gift Round provide an excellent service which is both very useful and completely reliable. The team are helpful and responsive if/ when you have questions. Totally recommend.

04/01/2023

Laura Bird

5.00/5.00

"E-gift voucher re-issue"

A group of us received a e-gift card via GiftRound, I contacted customer service to split the card 9 ways!
Nothing was too much trouble and the issue was resolved within an hour.

Thank you Claire :)

03/01/2023

Anonymous

5.00/5.00

"Really useful website and excellent customer service"

I’ve used this website several times now and they’re absolutely brilliant for group collections. I’ve also had to make several last minute changes due to being given incorrect email addresses for recipients etc. and the Giftround team have been so responsive and helpful every time.
Would highly recommend!

23/12/2022

Libby

5.00/5.00

"Great service with great staff that go above and beyond to help."

Craig and team have gone above and beyond for us in NTT and sorted out the issue with our cards as we are in the Rep.of Ireland. Thank you so much we really appreciated it and would recommend this site to anyone. Thank you Giftround!

22/12/2022

Sonia Jupp

5.00/5.00

"Highly recommend"

I have been using them since February 2021.
The website is really easy to to set up a collection and easy to then order the voucher/card. Had to email them as I made a mistake on my order & they resolved super quickly. Special thank you to Claire.

22/12/2022

Sarah

5.00/5.00

"Highly recommend"

Great website for buying Christmas gifts for teaching staff at school. Very easy to set up the page and send an invite to contribute. Able to split the donation for multiple gifts. No card transaction fees which is great. Expensive to withdraw the money (7.5% fee) but I guess they’ve got to make a profit somehow! No fee to use the donations to buy vouchers which is what I did instead. Limited selection of vouchers available but I picked “prezzee” vouchers which the recipient can then convert into a voucher of their choice for a wider selection of retailers, although they have to set up a prezzee account which not everyone may like. I also really liked the option for contributors to leave comments. I printed the comments out as a PDF and put it inside a Christmas card for the staff which went down well.

22/12/2022

Sara RobertsonJonas

5.00/5.00

"Really helpful guidance and support…"

Really helpful guidance and support from the GiftRound team including help when needed - and great follow-up

21/12/2022
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