Honey's Real Dog Food

Animals & Pets
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173 reviews
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Customer Reviews about

Honey's Real Dog Food

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JH

5.00/5.00

"The Dogs' First Choice!"

I've never known dogs SO excited about dinner time, until I started feeding Honey's several years ago. My dogs get so excited that one plonks himself on my feet, so he will know the second that I move towards the kitchen, while the other tears round the house at high speed, with a blanket on his head, growling to himself about what awaits. It's their daily ritual. They also have a bell that they press to go in the garden, but one dog has repurposed it as the dinner bell, and will ring it repeatedly if he thinks I might have forgotten to feed them. He gets almost as excited about food delivery day, and on several occasions, I've caught him "helping" to unpack the rolls - a kind of middle-man between box and freezer...

Honey's customer service has been second to none, including thorough nutritional advice when you need it, which is invaluable when managing health issues or necessary dietary changes, and it's a very personal service. One of my dogs has a slight food sensitivity, so needed single proteins, and this was the only company we could find that offered an extensive range of single protein options, whilst still providing the ground bone and vegetables in the right ratios.

Yes, it's more expensive than other raw food companies, but if I let my dogs choose, they would choose Honey's. (I don't mind paying a bit more for excellent quality - if I had to criticise anything, it would probably just be that the carriage costs are quite high compared with some companies, with no "free delivery" threshold.)

The only thing I would change if I could is the packaging, but it's not worth deducting a star for - I just live in hope of it changing! I find that no matter how I cut open the rolls, they spatter raw meat juices onto the worktop, which is a bit of a pain, especially if you're staying away somewhere. I understand the company is trying to minimise plastic and storage space, etc., it's just not fun to handle. Hey ho. The dogs' health is what's most important, so even if I had to roll around in mud every day, dressed as a clown, in order for them to get top quality food... of course, I would do it!

Back to the quality... My oldest dog is coming up 14, and I have lost track of the number of times he's been mistaken for a much younger dog, even a puppy, over the years. He still does 12-mile hikes, and runs around like a youngster. Even the vet couldn't believe his age.

I also referred a friend to Honey's, and he confessed that his dog MUCH prefers it to the previous brand he was buying (which was also a high quality raw food).

The dogs all LOVE Honey's Real Dog Food. Who am I to argue.

09/02/2025

customer

5.00/5.00

"An Exceptional Dog Food With Heart"

I have been a happy customer of Honey’s Real Dog Food for more years than I can remember, and I can't recommend them highly enough. This company truly stands out for their ethical standards, offering meats that are free-range, wild, and organic. The quality of the food is excellent and consistently meets my expectations, giving me peace of mind that my dogs are receiving the best nutrition possible.

What puts Honey’s above the rest is their exceptional customer service. I’ve reached out a few times for advice, and in each instance, received guidance and support that helped me nourish my dogs through periods of illness and injury. On one occasion, a member of Honey's healthcare team even took the time to contact me directly to ensure my dog was doing well, as something I mentioned had raised a red flag. Additionally, when I had an issue with a batch of chicken that was a bit different than usual and my dog wouldn’t eat it, Honey's promptly offered a refund—this was an exceptional situation and the company's response speaks volumes about their commitment to customer satisfaction.

I am so confident in this company that I am considering using Honey’s Real Dog Food’s bespoke service to provide a nutritionally balanced cooked diet for my pets. It’s reassuring to know that I can customise their meals to meet their specific needs, ensuring they continue to thrive. My dogs both lick their bowls clean every day, which is a testament to how much they love the food!

It’s clear that Honey’s Real Dog Food genuinely cares about the health and well-being of my furry friends. I wholeheartedly trust them to provide my dogs with the nourishment they need, and I’m grateful for their dedicated support. Thank you, Honey’s! You are making a positive impact on many pets lives!

Susan Westwood

14/01/2025

Emma Brigden

1.00/5.00

"Money Back Guarantee means nothing "

I’ve tried Honey’s so many times as the feeding raw makes sense to me plus they really have great eco - packaging. However every time it just doesn’t work out. They state there’s a 100% money back guarantee on their website:

A 100% money-back guarantee plus we are never knowingly undersold

We want you to be happy with both the quality and value for money that we offer, which is why we offer not one, but two guarantees.

However - when I attempted to call in this guarantee based on the staff member of the nutrition advice team allowing me to place an order of £99 for the raw food containing veg despite numerous phone calls to the team ( which allegedly is made up of vets, vet nurses & nutritionists) detailing my dogs skin flare ups & acidic stomach, explaining she’s young rescue from Spain found on the streets … so of course after consuming the raw which contained carrots my dogs skin flared up like crazy, skin full of yellow, pus filled itchy spots plus what seemed to be a bloated stomach & she smelt so bad I then had to have a very very expensive visit to the vets to get a diagnosis of a yeast infection ( a highly common issue in young dogs or dogs that have been in kennels) which will get flared up by sugar like in veggies like carrots. Advised by both our regular vet & a holistic vet to not feed veggies in future. I’d already stopped after using 4 chubs & so I now had £80 worth of food in a full freezer that I needed to move to make room for veg free food.

I called Honeys to try to discuss the issue & I was basically told tough luck. Their advice was to offer it to rescue centres which I tried as that would have sat ok with me (none either wanted it or had the facilities to take it due to being frozen raw food). So I called back and was advised to offer it up on social media / gumtree/ facebook / selling sites!! I found it horrifying really as I’m a female & have a young child. I actually did it as I was Shriner just throwing it all in the bin & was contacted by people that just seemed dodgy & I got scared. Luckily on my local Facebook greyhound group eventually a lady with mutual friends said she’d take the food (for free of course) and she came when my partner st the time was also home. Imagine though - suggesting a female offer free dog food up on social media & risk having strangers turn up at your home or worse I guess meet them somewhere - rather than give a refund?

Due to life being super busy I carried on ordering the veg free at a good cost (£170 a month) while investigating other options & intending to send an email to complain about the veggie order & the attitude of the lady who told me to invite strangers off social media to take the dog food. It did take me a good few months and when I did find the time to send the email I initially was offered £20 goodwill gesture which they finally upped to a half refund of the £99 order.

Anyway - I will never order again. I had been continuing to order at a cost of £170
a month for my dogs wellbeing but no more. It’s so very short sighted to refuse to work with people regarding complaints …. my dog could live for let’s say 3 more years (probably more) ….. so Honeys have now lost over £6k for the sake of refunding an extra £50 & being unable to apologise!!!!



12/01/2025

Hilary

5.00/5.00

"Simply the best for dogs"

I fed Bella on Honeys for probably 10 years. Sadly she passed away in October and the follow up Honeys provided was amazing - sending condolences with flowers, planting a tree in Bella's name on Dartmoor and a beautiful sympathy card. Unbelievable. I will always feed my dog raw food and now that Darcy (my rehomed Cavapoo) is happy with raw food we are embarking on a new journey with Honeys. Their customer service is second to none. Thank you.

10/01/2025

HELEN BASLEY

5.00/5.00

"I have been a customer of Honey's for…"

I have been a customer of Honey's for over 7 years now. I have rescue dogs. Two of the dogs have developed complicated digestive issues and now require a specialised diet, but three continue to thrive on Honeys raw. In all this time this company has provided top quality food for my dogs. Ok, sometimes there have been logistical problems with delivery or supply but these occasions are vanishingly rare and usually down to extraneous circumstances. If anyone has read the most peculiar one star review, I suggest you ignore it, especially as the person who left it seems to be in the habit of leaving a lot of negative reviews. I cannot comment on the justification of these posts. All I can say is that from my experience this company is worth its weight in gold.

13/11/2024

Xenia

5.00/5.00

"A no brainer!"

A no brainer!
Honey’s contribution to our Mini Schnauzers overall health is profound, he is not experiencing any of the well known issues such as pancreatitis, anal gland problems or skin issues. A recent visit to the vet has made them gasp in awe on how well Aldo’s teeth are and l proudly gave them the secret; a raw diet and ‘give a dog a bone’!
We would be too anxious to raw feed Aldo with a self-created diet and frankly, the ‘sausages’ the food gets delivered in are just too handy. We even travel with them to our house in France properly stored in a freezer bag.
Need l mention the bespoke and supportive customer service? The Honey’s experience is a treat to both canine & humans!!!

19/10/2024

Lucy D

5.00/5.00

"Professional and efficient "

My miniature schnauzer, Sid, was diagnosed with Colitis so we needed to be careful about foods that may inflame his stomach. Before Honey's, I had used cooked dog food which I don't think helped with the issue. Once I made the decision to go raw, I got some great advice at Honey's and, together we worked out the best way forward. Sid loves all his food, which we have now been using for over a year and his Colitis has calmed down. I always find Honey's professional and efficient to deal with.

17/10/2024

ANNE GREENWOOD

5.00/5.00

"A happy & healthy dog with Honey’s"

We have used Honey’s for the past 3 years and our Norfolk terrier loves the variety of the food available. His monthly delivery has just landed! The nutrition team were very helpful when he needed to loose a few pounds and we worked together to get the right diet for him.
The admin team provide a range of options for ordering food & delivery is on time and food in good condition. They are always on hand to answer any questions & offer advice.
We would highly recommend Honey’s for their food and also for their recycling scheme for food wrappers.

16/10/2024

Jackie Small

5.00/5.00

"I have been using Honeys for 3-4 months…"

I have been using Honeys for 3-4 months now and wouldn't look back. My dog was always having problems with diarrhea etc and now he has been on this food has never been so well! The food always arrives when said and is packaged well. Big thumbs up to Honeys!!!

10/10/2024

Anne FB

5.00/5.00

"Highly recommended as an excellent company "

Honey’s is an excellent company and gave me valuable advice on feeding my dogs when I changed their diet from grazing on dried food. I am convinced that Honeys Real Dog Food has helped ensure that my 13 year old Cockerpoo is in absolutely great physical condition, her coat is soft and she has boundless energy. The food is all my Poodle puppy has eaten and they both scoff it down with huge enthusiasm. It’s not cheap but neither are vet bills…

05/10/2024
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