"Quick to respond and very nice :-)"

Quick to respond and very nice :-)

"Chen was extremely helpful and…"

Chen was extremely helpful and efficient!

"Pinwheel is the best out there!"

Pinwheel is fantastic! I searched high and low for a good option for my son that has the parental control I require and the flexibility and "cool" factor that he wants. And their customer service is top notch! Cannot say enough good things about Pinwheel!

"This company is great and so is their…"

This company is great and so is their product. I contacted them ON THANKSGIVING and they responded and fixed my problem. Now my kid will leave me alone.

"it was effective"

it was effective

"The patience in fixing the mess I had…"

The patience in fixing the mess I had on my billing issues. Problems fixed in a fast time.

"Better hope it never needs repaired"

One star for the software and one for the phone. While this product is great when it works, if the phone needs repaired no one can do this due to the software. We’ve had it 5 months and there’s already a problem. We’ll have to reset to factory settings, which only pinwheel can do and will lose our kids info on her phone. Then after the repairs will have to reinstall this, which again only pinwheel can do.

You have to wait for a call back so can’t do any of this when it’s convenient for you- HUGE oversight with pinwheel developers, there should be some workaround for repairs. Will never recommend pinwheel to anyone due to this.

If I had to do it again, would just install bark in a phone

"very helpful"

very helpful , patient and kind

"Very responsive and helpful!"

Very responsive and helpful!

"pioneers in giving this generation a future besides self-absorbed decadence"

You folks kind of pioneered zero-tolerance hi-tech parenting -- the key piece of a success in helping someone with a p*** addiction come clean for some time, so they can gain hope for their future.
Pinwheel has brought to life the viable scheme of using a phone as fun/useful but non-pure-entertainment (therapist approved) apps, which we will carry forward to a regular phone later in his life (with some MDM / real time AI nudity filter) control with another adult partnering with him). This matches the rule I've had for years: If something improves your life, keep using it, if not dump it.