"Ring Central Rocks"

Ring Central consistently exceeds our expectations. We conduct extensive video conferences and the platform has been remarkably stable. The admin portal is intuitive and easy to use. It makes management of our system easy.

"No one has yet to respond"

No one has yet to respond
back to me.

"customer service was excellent the only…"

customer service was excellent the only thing it took me about 40 min to wait before somebody answered the phone.

"Customer service is immediate and great…"

Customer service is immediate and great as people seek to be helpful.

"Ring Central!"

We love using RingCentral for our work phone system. We can do texts, messages, faxes, and meetings all in one place. Our whole team loves that the app does not alert them after hours and they have time to shut off work.

"Always improving on a great product…"

Always improving on a great product with different technology

"Don't allow you to cancel- AVOID!"

It took several frustrating attempts to cancel my RingCentral account. (which they dont allow you to cancel without speaking to a rep, they just keep charging)

After phone calls that never connected post-call center, likely due to time zone differences, I left multiple chatbot messages and emails.

I missed one call from them, and that was apparently the only follow-up they made. The lack of response and difficult cancellation process was incredibly frustrating. Avoid.

"All around very good experience with…"

All around very good experience with use of dashboard and service!

"Absolutely terrible customer service"

Absolutely terrible customer service. Was placed on hold waiting for an agent for way too long a time. Could hardly understand the agent and was transferred to another agent who could give no good reason why calls to my RingCentral were not being forwarded. We paid for months of service without any calls being forwarded. Wasted a lot of and money for nothing. Then to top it off, was told there would be a cancellation service. What a rip off for new startup nonprofit.

"BT Cloud Work is Ring central at its worst and just rebranded. "

We purchased the ring central system which British Telecom rebranded to BT Cloud Work. The voicemail notifications on the customer order line just stop and BT and Ring Central just though a mix of incompetence and not caring about the customer do absolutely nothing. I would recommend not going anywhere near this product or BT /Ring Central its shockingly poor support and customer service.