"Mediocre platform and support"

Mediocre platform, they do some things well but other features are difficult to use. Their support team can be very difficult to deal with and it's very frustrating to get account support for non-basic issues that would require a real human being. Worth giving them a try but don't have great expectations.

"Terrible - don't sign up"

I didn't think I'd be dealing with these issues signing up for just a individual number but everything about just trying to cancel scream shady business practices from having to call them and jump through hoops to cancel from making their reps fill out lengthy forms about why the cancellation happened and their 30 day cancellation notice that they don't tell people about. Not to mention the platform is complicated and difficult to use. You shouldn't need to force people into paying for extra months of service they don't want if you have a legitimately good product.
On top of that, they've clearly paid for positive reviews on Forbes and other reputable sites because none of them seem to mention anything about the cons of signing up (once again feeling tricked into something that is supposed to be a stellar product).
TLDR don't sign up.

"Ring Central seems to have issues with…"

Ring Central seems to have issues with authentication often. I also don't like how you don't have the ability to log calls anywhere within the app - making it more customer service centric. We are looking a new solutions for our CS platform.

"Very Very Very poor customer service"

Very Very Very poor customer service

"DO NOT SIGN UP"

DO NOT SIGN UP - The platform is terrible, their customer support is terrible and they make it impossible to cancel. Go with anyone else but them.

"Awful customer service."

Awful customer service.

"I was charged over $3,000.00 dollars…"

I was charged over $3,000.00 dollars for a service where the contract is $1900.00

"It is not suitable for health care /…"

It is not suitable for health care / dental practice particularly and I have been requesting to terminate my contract. I am unable to take care of patients messages recall appointments, reminders messages or auto appointment reminders etc and paying twice the money. This is honest request and they are ignoring and remaining about contract and not helping to get out contract.

"You better have a legal team ready if you ever need to cancel the service"

I signed up for this service for a business I purchased and ended up not using thew service. I had originally agreed to a 12 month contract which I paid even though I never used the service. When I called to cancel after the 12 months was up they informed me my contract had auto renewed for another 12 month period I was out of luck, couldn't cancel. This is absolutely NOT what I was told by the sales rep I worked with originally. This business is sneaky and deceptive, I would never trust them with my credit card number again. If you need a phone service, look elsewhere. There are far more trustworthy options out there.

"Crazy-bad customer service."

Crazy-bad customer service.