"Quick response to my questions"

Quick response to my questions

"Fault diagnosis"

Quick response and pleasant chat with operative.

"Helpful and polite customer service"

Helpful and polite customer service

"WiFi stopped working until Isla got on the case"

Got through to live chat straight away and the representative online by the name if Isla was a great help went through everything step by step and got me up and running again

"Live chat the way forward"

This my first experience with supanet live chat and can say that the response time was excellent and my query was dealt with speedily in a friendly way.

"I have had to cancel supanet because of…"

I have had to cancel supanet because of moving to another property who have their own internet provider.
they have always been helpful when ever i needed help.

"The Penelop was werry helpful."

The Penelop was werry helpful.

"Sort out a problem"

Assistance on live chat with regard to a problem with despatch of emails. Operator supplied details of a remedy which I will try in due course

"Very helpful"

Very helpful. Dealt with my issue quickly and correctly. Well done Penelope.

"Quick response"

They responded efficiently