"Quick and helpful"

Mia was very helpful

"Customer service"

Good customer service and very helpful despite the Internet dipping on me all the time:)

"very quick and helpful sorted out my…"

very quick and helpful sorted out my problem

"Thank you for a great service x"

Thank you for a great service x

"quick and efficient service"

Isla answered quickly and was very helpful. Everything was sorted out easily.

"Support"

Needed to contact supanet regarding a billing enquiry . Live chatted with Isla, who very efficiently gave me all the information I needed. Very pleased

"good job"

fab experience to day with supanet help line .

"Avoid this predatory and aggressive company at all costs"

I’d give zero star if that was possible. This predatory and aggressive company deliberately misleads customers into a £50 charge if they cancel within 14 days by selling them a ‘priority service’. It’s not made clear that you’ll need to pay this (6weeks worth of services) if you cancel within the cooling off period. When trying to resolve the situation staff were immediately aggressive. The whole aim is to denigrate the customer. Their complaints policy says you can contact them by phone. When you do this, and after being on hold for 50 minutes I might add, you’re told the complaint has to be made in writing. For an older person this was all extremely distressing.

All I can say is avoid this company at all costs for your own finances and sanity!

"Aron was brilliant, no one else"

Aron was so helpful, he listened, calmed me down i was so stressed , supanet have lied and not been helpful, if it wasn't for Aron i would have left , thankyou so much for you kindness xxx

"Very efficient"

Very efficient, knew what I was talking about and was able to help. Really quick to sort problem. Friendly tone and problem resolved first time.