"Blocking unpleasant emails"

A helpful response to my query by Freya

"Delayed response time during live chat"

Delayed response time during live chat. No reply to email to customer service. I’ve been with Supanet for 10 years and always found the customer service poor. Looking forward to switching providers.

"Another swift and professional live…"

Another swift and professional live chat online with the help desk. They fixed my problem.

"Fast service and very helpful"

I spoke to isla and she was very helpful thank you

"Very helpful!"

Very helpful!

"I have a technical problem still…"

I have a technical problem still ongoing, However Isla has been very helpful with me, solving this problem

"A quick and lucid response"

A quick and lucid response. Just what one needs from customer services.

"Prompt and precise advice"

Prompt and precise advice

"Really helpful"

Mohamed was really helpful and sorted my issue with the ring door bell and new router not connecting.

"real or robotic"

real or robotic, 'isla' was efficiently helpful - actually, quite charming - in upgrading my supanet fm copper to fibre with a different router. proof of the pudding will of course be whether my soon costlier internet does what it promises to in speed. but so far.. so good. j.s