"Miracle workers"

Just incredible - I phoned them that morning asking them to aid me in a settlement issue .

By 11 they had booked me an appointment and all was signed , sent off and sorted by 11 - miracle workers in my eyes ! Thank you especially to Jamie and Kellie

"Friendly, helpful service"

It was easy to engage Poole Alcock for the purchase and proving credentials/identity was a slick process that could be done online. When I telephoned about the purchase, the calls were answered swiftly and matters were dealt with in a friendly and constructive way. On the rare occasions when I left a message, the team got back to me very quickly. The whole purchasing process took longer than I expected, but that might well be down to the complexity of the conveyancing or to delays incurred by the vendor and their solicitor. I knocked one star off for the delay in completion, but that might be rather harsh. I would use Poole Alcock again in future for their friendly, helpful service

"The team did a first class job during…"

The team did a first class job during the sale and purchase of our properties. They were proactive in their approach and kept us informed at all stages. Procedures and documentation were excellent and team members were very friendly and personable. A fair price for their service. I’ll definitely being recommending them to family and friends.

"Helpful, knowledgeable, professional and friendly"

Easy process to speak to a solicitor. All staff very helpful, giving full and detailed advice at every stage. Liaised with the other party on my behalf once we have reviewed the necessary documents.

"My dealing with James were professional…"

My dealing with James were professional and prompt
Everything was as expected in a timely manner
Well done
The only hiccup that I had was the first contact was by land post and I did not receive the final statement
But when I asked James for it by email he sent it by reply with minutes

"The completion date was so exiting,"

The completion date was so exiting,
The team worked hard to make it flow easier
for us.

"Great team Good team"

Good team. Got on with the sale even though Ruebin at butters John bee was late sending the work across so you caught up very well

"Auction Sale"

Pleasant and efficient staff.
We sold a property at auction, and everything went smoothly from the legal pack required to completion.

"Help in guiding me through the process"

Help in guiding me through the process, when I couldn't obtain information they we able to help having managed through the previous sale.

"House sale."

Ellie in the Emily Brown team was very helpful and kept us informed throughout the house sale process.
Thank you.