"Greener Energy have now put right…"

Greener Energy have now put right nearly all aspects previous work carried out. Some work could not be done but I'm happy to live with this. The new manager came to my home to discuss the problems and I am now happy with the work carried out by his new members of staff. Thanks to them in particular. I am extremely happy with the heat source now, its working a treet.
Their customer service has taken a major step forward and hopefully will continue to do so.

"ASHP Service review"

Martin attended on time, was polite and efficent and I have every confidence in his assurance that everything is working well.

"Greener Energy did exactly what they…"

Greener Energy did exactly what they said they were going to do and did it then they said they would, The men were efficient, tidy and polite. They explained what they were doing at each step of the installation and consulted where there were options.

"Air source pump breakdown reported but…"

Air source pump breakdown reported but took a second call and day longer than would have liked to get an engineer in. Once a faulty part was replaced things back to normal. Engineer Martin L very helpful/informative and respected distance/masked in property.

"Polite"

Polite, friendly and knowledgable staff. A delight to do business with!

"Great service visit"

Had a great service visit today from engineer Martin Lobjoie. Given information on how to best run the heating system and the general operation. The Engineer arrived within the given time window and was very friendly, chatty and polite. The overall service from greener energy group has been great from the first contact with them.

"Excellent follow up visit to rectify an…"

Excellent follow up visit to rectify an issue. The engineer Martin Lobjoie was very professional, experienced and knowledgeable. The fault took some time to resolve and Martin spent the time explaining what needed to happen.

I have yet to write my review of the Air source heat pump and installation but I am giving it some time over the winter as to give a full and honest review. Very happy so far mind you.

"Decided to invest in the solar panels…"

Decided to invest in the solar panels and arranged for them to come and fit them today. So efficient. Solar panels 14 in total fitted in an hour and connected ready to go by two hours. Hopefully my electricity bill will come down to! Thanks to Greener Energy

"Problem rectified quickly"

Problem rectified quickly. Engineer arrived within timescale and provided good customer service

"Cleaned and checked equipment…"

Cleaned and checked equipment thoroughly. Polite and quick.