"Excellent service"

Friendly , honest excellent service and installation team went the extra mile to get our tub up and running as exactly promised. Highly recommended

"Superb service"

We, and our parents have used HTSS before. Our latest experience was the same 100% dedicated staff, from sales to install to technical. I would never buy a tub from anywhere else. Very good communication with regards to delivery, and power requirements. Lads showed up on time, installed exactly where we wanted it. Ross was excellent and allowed us to upgrade the steps for minimal cost, and made sure they came with the tub. Slight issue with a faulty topside, which is no fault of htss, but this was fixed in literally 2 hours as their main technical engineer came out to swap it, on NEW YEARS EVE. OK, I'm not far from their base, but even still, that certainly goes over and above. Thank you Guy.

Master Spa are great tubs, but you need the support, and that's why I now have had 3 tubs through htss


Great company to deal with.

Steven & Tracey Wilson
Preston

"Our old tub 'died' after 15 years of…"

Our old tub 'died' after 15 years of service. We popped into Hot Tub Superstore in Blackpool to see what was available. My heart said go with the Michael Phelps all singing and dancing, my head (called Sheila) dictated a more measured approach. We settled on the Clarity Precision 7 as we prefer a seat in each corner. Andrea was very helpful. Order placed. Lucky us, as its planned 8 week delivery reduced down to 4. On the agreed delivery day, living 1000 feet up in the Pennines, meant snow halted our plans. No problem for Hot Tub Superstore. date re-arranged for the following week. Tub and install team arrived on time. Bitter cold and slippery underfoot phased then not one bit.. a few hours and a couple of brews saw the tub fully installed and warming up. Faultless service from start to finish. We have no reservations in recommending Hot Tub Superstore..
Allen and Sheila from Bacup Lancs

"Great company and staff "

I have just had my 2nd hot tub delivered this week my last one was still going strong at 9 years old but we fancied a different style and we went for something a bit more powerful and energy efficient.
Would only use these guys after care with parts or tub care is 1st class

"What a great company starting with the…"

What a great company starting with the dealings with Ross who gave us a good price on a demo tub, then the engineers did a great job installing the tub, coming back a second time as I had not done the base to the required standard. Back up and customer service is spot on as well.

"Super Hot Tub"

Super showroom, very helpful and knowledgeable sales team, quick efficient delivery service, excellent product. We purchased the Getaway 5 hot tub for our holiday let business, as we needed a regulations compliant hot tub that could be enjoyed by our guests renting the lodge. It is an excellent hot tub, simple to use and has all the usual toys you would expect. I could not rate the product or the Hot Tub Superstore team more highly.

"Brilliant company"

They were great from start to finish Ross put me on the right track the two lads thatset it up were great all went smooth took my old G2 away after 10 years replaced with another G2 great company can't fault. Thanks

"A great experience"

A great experience, I was recommended by a friend and I too would highly recommend. Very supportive, everyone you come into contact with is extremely interested in helping and making sure you get what you need.

"BEST COMPANY BY A MILLION MILES"

From beginning to end absolutely seamless the best company I’ve ever dealt with from speaking to Ross all the girls on the phone to the 2 lads who delivered and installed the after care service second to none keep up the good work HOTTUB SUPERSTORE THE BEST BY FAR

And this is our 2nd time dealing with them

"Brilliant"

Brilliant. Very happy