"In training No follow up"

In training No follow up

"Do not switch from Harbortouch!!!!!"

We upgraded from their Harbortouch system which did everything we needed. The new Skytab version is the worst system I've ever used and the only one where the conversion was a big step backward. Skytab is missing critical reports such as item sales by server and they've promised for months to make it available. We still have our old location ID and everything we need is in Harbortouch but not in Skytab. The new terminals they provided are constantly rejecting credit cards so we have to restart or call support. Skytab has a customer loyalty program that makes absolutely no sense and they advise to just make manual adjustments to point totals but even then even though there are unlimited discount amount options but you can only use one. Today the financial overview report was changed and there is nowhere on the report where you can see total credit card sales so you can't balance your day with it. The whole system is like a beta test version.

"Our installation and setup was great"

Our installation and setup was great. Dave and his team made the process very easy. Any questions we had they were right there to walk us through every step. When asking a question, they walked us through how to fix things instead of just doing it.

"Overall launch with Shift4 was…perfect"

Overall launch with Shift4 was flawless. I waiting years to switch due to the worry of the headache it could’ve cause. If you’re on the fence, go for it! SkyTab is awesome!

"Great system!"

Excellent system for our restaurant. Ease of use and availability of staff during the install and training has been absolute incredible. Glad our owner went with SkyTab. As a manager, many of my processes have been streamlined and service on the floor can absolutely be expected to pick up pace for our customers.

"Excellent customer service and install"

Excellent customer service and on site install. Really simple and smooth transition from our old system to Skytab!

"Very easy to use POS"

Very easy to use POS, seems more flexible than most. Dave was very helpful in seeing us through our first night with the system.

"They were very helpful"

They were very helpful, walking us threw any questions. I’m looking forward to working with the new system.

"SkyTab is a great POS system"

SkyTab is a great POS system! Dave was so helpful in helping us set it up and getting it up and running. The system is super stream lined and so easy to maneuver. Can’t recommend it enough!

"Excellent customer service"

After looking through all the options for our restaurant software we decided to go with Skytab. All platforms seemed to offer similar functions but Skytab stood out with customer service. Jasmyn has been amazing through the entire process. She not pushy and helped guide us through the entire process. They also come to you and set everything up as well. Highly recommend.