"In full support of the review written…"

In full support of the review written by Peter Mark - we experienced 'exactly' the same.
We committed and purchased while working overseas and, from our own experience, would advice others not to do so. Seven does not have the systems in place to support the overseas customer through the complications of purchasing, yet alone the mortgage complications created by a global pandemic.
As completion date loomed and our mortgage agreement in process but not yet finalised, Customer 'Service' were quick to send out emails - with a distinct threat that we would lose the apartment and the deposit should we not complete on time; support, patience and an understanding of the afore mentioned challenges would have been appreciated. These letters only served to add to the stress of completion. Having since communicated with other customers (those working in the air industry back in the UAE), we now know we were not the sole recipient of such communications and service.
As it is, we did complete and we do have an apartment. We only hope the value increases to cover the outlay (far more than that presented to us by the Seven Capital representative in his sales pitch, when we first committed to the purchase 3-4 years ago - see Peter Mark's review - plus the extremely high apartment service charges that were never mentioned).
No need for Customer Service to respond with a shallow 'sorry to hear you are dissatisfied'. The mark of a great company is not the service provided when things are going well, or a shallow response after the event of 'sorry to hear this, we take all our customer concerns seriously', but rather the level of service and care provided when there are challenges.
I am happy to share our experience, start to finish, in more detail, with anyone who wishes to search for me online.

"Tania Ebanks is so helpful in giving a…"

Tania Ebanks is so helpful in giving a swift response for arranging repair work after my fault report.

"Tania Ebanks provided quick and accurate help"

I've had several maintenance issues since living in my new accommodation, however the online reporting system has been helpful in getting these resolved quickly. Particular thanks to Tania Ebanks at Seven Living for responding so promptly to my reports and with a great level of professionalism each time.

"Tania Ebanks was very helpful and…"

Tania Ebanks was very helpful and proffesional in getting my queries sorted

"First time investor left with a bitter taste - save yourself and DO NOT INVEST WITH SEVEN CAPITAL"

My off-plan purchase with Seven Capital turned into a nightmare very quickly in 2019. I was fortunate enough to be earning a high salary and able to pay whatever the cost to secure a mortgage to complete the transaction. The two properties I purchased were severely miss-sold; purchase price was 12% above market valuation and rental yield is off by 31%. I am currently stuck with properties with negative equity and high service cost.

For context:
5k Reservation Fee
6k Furniture Pack (overpriced)
5k Legal Fee
84k Deposit (30% of purchase price)
25k Additional deposit (paid to lenders to secure a 70% mortgage)
7% Projected Yield
4.8% Actual Yield

Seven Capital have also sold off the buildings to estate management companies ridding themselves of the behemoth they created.

I will not be investing with Seven Capital again and I would advise anyone thinking of plunging their money with them to rethink and make sure to do your own market research.

"Emily helped me a lot and was really…"

Emily helped me a lot and was really useful when I needed her. 10/10 experience

"Great customer service by Emma Loth"

Emma was understanding the issue (water leak) and speedy responses. She arranged the contractor visit the flat and fix the issues quickly.
Thank you very much Emma!
Beside, I would like to mention that the quality of the building is not satisfactory.

"Outstanding service"

Outstanding service literally, I’ve never had any of my issues I’ve brought up to any customer service team be resolved so quickly and easily. Actually came across as genuinely concerned to help. Such lovely service from Emma Loth. Thanks!

"Excellent service"

Maintenance chap Kevin Clearly came to install grab rails around our bath, to assist my husband who's had a stroke. Excellent work. Checked where they need to be, explained how he'd fitted them and made very little mess. A big thank you Kevin.

"Great service and high level of works…"

Great service and high level of works completed by Kevin Cleary, friendly person with great DIY knowledge.