"The altitude of Emma is great"

The altitude of Emma is great, she is polite to me. However, there is a bit delay between the time issue is reported and the contacting the contractor. Overall speaking, the impression given to me from Emma is still good!

"Effectiveness"

Emma Loth responded promptly and precisely to my email inquiry delivering the exact document needed. Thank you,

"Excellent service from Emma to track…"

Excellent service from Emma to track down missing documents (and thereby saving me £200!). Fast response. Lovely manner.

"Atrocious attitude from this company"

Atrocious attitude from this company - bought off plan in 2017 (one-bed appartment) finally took possession in 2018 - building has been beset with problems from Day 1 and Seven have fallen well-short on their promises and assurances - including leaking windows, sub standard lifts which continually out of action - continual water flooding in the lower level car park, defective water softener causing £000's damage to apartment boilers (288 apartments) on top of which service charges etc. are almost double what was quoted and rental income in my case is 20% less than suggested - My apartment is currently unsellable - no-one will offer a mortgage and the valuation currently is 30% less than I paid. That's over a 5 year period when every other property in the UK has gone up! all the poor reviews on here have been systematically removed so I am assuming this won't be on here for long but I will post to Google also - I am a genuine leaseholder and can provide proof of all the above claims so look forward to an email from TrustPilot - this is a very shoddy developer - beware - probably the worst investment decision in my entire life. .... As anticipated - I have already been advised that this review will be removed within 3 days - I'm being asked to provide evidence - for the record I will provide a copy of my purchase from Seven and some evidence of the issues which Seven are well aware.

"Emma Loth​ has been great with me"

Emma Loth​ has been great with me. Thanks to her

"Excellent service"

Excellent service

"Be very careful!"

Bought a property and now it's failed the fire regulations so can't be sold. It was signed off so they have no responsibility.

"Beware! Wouldn't use again."

Beware! They don't put good the problems in the properties the build. We bought a property 5 years ago and can't get a mortgage as it has failed the Grenfell Tower Fire regulations and they have wiped their hands of it. We wouldn't buy from them again.

"After I reported to the Seven Capital …"

After I reported to the Seven Capital maintenance department that the hot water to my apartment had gone out, Graven Hill management have quickly arranged a contractor to repair the issue, the contractor determined to solve the problem by bringing knowledgable specialist to check on everything including the water tank switch and fixed the problem at last, Having your hot water go out is a nightmare and both contractor clearly concern our unpleasant experience, and the contractors were able to resolve the issue within an hour with no problems. The contractor revisit next day to make sure the hot water is running smoothy. Thank you very much

"Constant damp issues"

I am a pensioner and I bought a flat from seven capital off plan to supplement my pension. I must admit that I thought this would give me a quick profit because surely a property built is worth more than one on paper. The flats were advertised as luxury and high predicted rents were quoted. The reality was different. I can accept that I made a mistake to think in terms of a quick profit but I never expected problems to be ongoing.
I lost my first tenant because of leaking windows. For years I had to complain before anything was done. They sealed the windows but this had little effect. I bought my tenants two dehumidifiers. Earlier this year the windows were resealed. Quite a bit of pressure was put on me to write an email saying that after the resealing my flat was dry. I was loath to do this because I didn’t believe that the problem was solved. The flat was dry, this was in August this year, and eventually I wrote the asked for email saying so. I was asked to inform them if I had future problems.
Today my tenant has sent me photos of water running down the wall and on the window sill in a puddle. I believe it is condensation. My tenant tells me that they open the windows in the day and always turn on the extraction fans when cooking. My tenant is several months pregnant and I don’t imagine they will stay.
I bought this flat to supplement my pension. After costs it barely does that and it is a constant anxiety that I don’t need. If I could sell it for what I paid for it, I would but it is now worth less than I paid for it because of the numerous problems the block has had. Be warned!!