"The direction law team made my house…"

The direction law team made my house sale so easy and stress free …Afia was fantastic and guided me through everything … would highly recommend Thanks to all involved 👌

"They put my file on side Charlotte…"

They put my file on side Charlotte simpson is the one who was dealing with my flat file. Because of there delays my morgage offer expired.
I paid for service . You are not doing charity towards me. Not serving me for free. For 6 months you could figure out 2 only 2 inquiries. Extreemly non professional staff.

"I experienced some set backs with…"

I experienced some set backs with Direction Law and the sellers solicitors in relation to communication. A purchase that should have taken a couple of months took 6 and was only treated as urgent once I complained and made a nuisance of myself which was unfortunate. The solicitor handling my file refused to speak to me when I called in frustrated however the head of department there was very helpful and empathetic. Overall the company seems well run structurally but communication was an issue. They need to also remember that they’re dealing with peoples lives that can be turned upside down due to the property purchasing process.

"My solicitor was Emily S"

My solicitor was Emily S - Very professional, always responded on time, very helpful answering all my questions. Am super happy with the service providad.

"They do not act for you, you are simply a transaction"

Getting through to them over the phone is difficult, and the processing is slow. My name was spelled incorrectly every time, even when a letter (the purchase contract) was sent to my home. My flat-mates did not know who that person was, it was not only a misspelling, but I was calling someone else, which delayed the process. Despite the fact that I am from another country, they had all my bank statements, ID, etc. I wouldn't use them. Manny.

"We really enjoyed the experienced due…"

We really enjoyed the experienced due to the great communication, Alia and Afia were fantastic. They were very informative and prompt when responding to questions. They made the process very easy and we would definitely recommend.

"Very smooth and easy process,i think…"

Very smooth and easy process,i think they made it possible.
A big thanks to Afia

"Very prompt with replies and answered…"

Very prompt with replies and answered the many questions quickly and professionally.

"Conveyancing"

Absolutely excellent would definitely recommend to others. Very professional, Quick and efficient.

"Direction law were very professional…"

Direction law were very professional and helpful. They made sure everything was done right up until my completion date.

A special thank you to Emma Evans.

There was only one thing I found wrong was the updates explanations were not sent to me enough. I went through the Aster to find out myself.