"Terrible customer services"

I am aware of lockdown, but they do not get back to you: I sent a switch at the beginning of Feb to be repaired with the courier collect plus. I have tronixcity, sent face book message, emailed them.... you name it I have tried it. For weeks... no one gets back to you. I am starting to worry I will never see my switch again. Terrible customer services

Edit- I am trying to get my money back for a service they have not performed- still no reply

"I have paid to have a scooter picked up…"

I have paid to have a scooter picked up and repaired. Emailed rang no one gets back to you.

"I have paid £600 for my powertrax…"

I have paid £600 for my powertrax eletric scooter to be fixed ive heard nothing since paying the money ive sent emails left voice mails phone calls and i still havent heard nothing?

"Cannot recommend this place enough"

Cannot recommend this place enough, we took our e scooter there. Even with the rare/complicated type of scooter it was managed to diagnose and source the manufacturing part beyond happy and totally recommend

"Fixed my issue very quick very…A1"

Fixed my issue very quick very knowledgeable about the scooter and very polite. Great communication throughout.

100% recommend

"I have been waiting for over 3months…"

I have been waiting for over 3months for a replacement electric scooter order10639, as my original scooter was stolen from your work shop burglar, they said they have ordered me a replacement, but yet I am still waiting they just keep saying wait, never pick up phone, this is really getting me down, I just want them to sort it out

"Will I ever get my GoPro back??"

I paid £70 for GoPro diagnosis. They took a month to send me the label so I could send it in for repair and now it's been another month and I haven't heard anything. They do not reply to emails or the chat function on their website. They never answer the phone or reply to voicemail. AVOID AT ALL COSTS!!!!

Update: after I posted this review they reported me for violating TrustPilot user guidelines. I would love to know on what grounds? Please.... all I want is an update on my order status and a reply to my messages. Failing that just refund me the £70 and return my broken GoPro and I will be happy

"Stay far away from this company!"

Stay far away from this company!

Fake reviews, terrible customer service and long waiting times. Sent my scooter for repair and took them 3 and a half months to fix and even then they managed to break the motor which was perfectly fine before

"I took my iPhone to have the charging…"

I took my iPhone to have the charging port replaced, when I went to collect the next day they said the battery was faulty and that they had taken it out to test and it wasn’t charging. So new battery and charge port, I said I would leave it and took my phone home. When I got home the phone had no signs of being opened, the screw heads needed cleaning before putting a screwdriver in - that had not happened so no idea how they had tested the battery which was working fine when I got it home 🤔

In answer to your response - you didn’t give me an order number - you just took my phone at the door

"Efficient service"

Efficient service, excellent job!