Frames Direct

Health & Medical
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856 reviews
Overall Rating
Customer Reviews about

Frames Direct

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Laura Hogewoning

5.00/5.00

"You have a great selection of Frames!"

You have a great selection of Frames! Had no problem ordering and they arrived quickly and in perfect condition.

I have already referred your website to others.

Thank you!

28/02/2025

Kevin Carroll

5.00/5.00

"The best"

Soooo much better than any of their competitors. The only company I will buy glasses from online.

28/02/2025

Adam Cushing

5.00/5.00

"Good Deal"

Really good price, packaged well to avoid damage, and reasonable turnaround on processing time.

27/02/2025

Stephanie Appelbaum

5.00/5.00

"Great eperience"

The frames arrived quickly and were in a nice glasses case.

27/02/2025

Jillian Z

5.00/5.00

"My experience with Frames Direct was…"

My experience with Frames Direct was great. I ordered eyeglasses that was a fair price, it was discounted. Navigating through the system was easy. I wanted my glasses with prescription, but I didn't have my prescription with me. So, I reached out to Dianna and she was able to refund the difference. She was friendly and quick with responding.

27/02/2025

Kevin Smith

5.00/5.00

"Great shades, Good process"

I found the shades that I wanted at a great price. They were quick and accurate.

27/02/2025

Customer

1.00/5.00

"Very slow and hardly any communication back after placing order"

In this era , they take almost 2 weeks to get your glasses delivered. Very slow process and you hardly receive any communication during the process. Also I was made the purchase transaction at 5:30 pm the day before and the transaction got posted with next days date (2/1/25) , due to which the credit card company wouldn't honor their credit card offer

27/02/2025

Mary Winkler

5.00/5.00

"Great customer service"

Great customer service. Customer service contacted me with questions about the prescription I entered incorrectly. I was able to communicate conveniently via email and clarify what I wanted. The glasses are perfect and came within a couple of weeks.

26/02/2025

Carsten

1.00/5.00

"I ordered a pair of progressive lenses"

I ordered a pair of progressive lenses. Total $465 which is not cheap but the lenses were! They said it was a premium brand from Essilor but if I change my gaze just one degree from straight to right or left I see nothing. Very poor quality and performance of the lenses. Very bad, very disappointed.

26/02/2025

Robin

5.00/5.00

"Found THE Frames!"

I finally found the frames no one else was carrying! I couldn’t be happier!

25/02/2025
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