Frames Direct
Laura Hogewoning
"You have a great selection of Frames!"
You have a great selection of Frames! Had no problem ordering and they arrived quickly and in perfect condition.
I have already referred your website to others.
Thank you!
Kevin Carroll
"The best"
Soooo much better than any of their competitors. The only company I will buy glasses from online.
Adam Cushing
"Good Deal"
Really good price, packaged well to avoid damage, and reasonable turnaround on processing time.
Stephanie Appelbaum
"Great eperience"
The frames arrived quickly and were in a nice glasses case.
Jillian Z
"My experience with Frames Direct was…"
My experience with Frames Direct was great. I ordered eyeglasses that was a fair price, it was discounted. Navigating through the system was easy. I wanted my glasses with prescription, but I didn't have my prescription with me. So, I reached out to Dianna and she was able to refund the difference. She was friendly and quick with responding.
Kevin Smith
"Great shades, Good process"
I found the shades that I wanted at a great price. They were quick and accurate.
Customer
"Very slow and hardly any communication back after placing order"
In this era , they take almost 2 weeks to get your glasses delivered. Very slow process and you hardly receive any communication during the process. Also I was made the purchase transaction at 5:30 pm the day before and the transaction got posted with next days date (2/1/25) , due to which the credit card company wouldn't honor their credit card offer
Mary Winkler
"Great customer service"
Great customer service. Customer service contacted me with questions about the prescription I entered incorrectly. I was able to communicate conveniently via email and clarify what I wanted. The glasses are perfect and came within a couple of weeks.
Carsten
"I ordered a pair of progressive lenses"
I ordered a pair of progressive lenses. Total $465 which is not cheap but the lenses were! They said it was a premium brand from Essilor but if I change my gaze just one degree from straight to right or left I see nothing. Very poor quality and performance of the lenses. Very bad, very disappointed.
Robin
"Found THE Frames!"
I finally found the frames no one else was carrying! I couldn’t be happier!
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