"I’d been wondering about buying an…"

I’d been wondering about buying an outdoor heater for a while but environmental concerns had put me off. In a flash of inspiration I realised I needed hot water bottles for all our guests and picked up a load from Tynechem . Quirky and fun, practical and up to safety standards – just what we need for cosy outdoor entertaining during Covid.

"Great company"

Recently placed an order for hair and beauty products for my store. Communication with the guys at Tynechem was fantastic. Everything was smooth sailing and the product quality is as good as anything we’ve previously used. A really good company to deal with. Would definitely recommend.

"100% Genuine"

100% Genuine

Great products, great prices even better Customer service.

Definitely recommend

"RECOMMEND"

Placed a few orders this year and had no troubles thus far!!

All orders complete and in full time after time, recommend

"BEST PHARMACY SUPPLIER"

One of the best when in comes to Pharmacy supplies. Been dealing with them for 30 years now without any issues....

"Great Customer service"

Never had any issues. Great customer service and speedy delivery. We even get the odd free pen, pad and sweeties :-)

"Great service but need to respond to customer queries"

As a pharmacy owner, I have used Tynechem twice now and I intend to keep doing so.
Both times, the orders arrived on time.
The only issue I had with them (the reason for 4 stars) was when I had issues with my account, no one got back to me after contacting them via the webform or email.
I understand the pandemic did put a lot of pressure on businesses, especially those in the food and medical industry, I still expected some response after 3 days. But when no response, I had to register a new account.
Overall, great service but need to respond to customer queries, even if takes a bit longer than usual.
Thank you for the gifts that came with my order ( smart pad, super pen and simpkins mixed fruit drops).

"Appalling customer service"

I placed an order online although there was no indication to whether the item was in stock or not - an indication of poor business systems.
I did not receive a confirmation of order email - an indication of poor business systems.
Four days after I placed my order, I emailed Tynechem Sundries to ask if my order had been received and I received a reply stating the item I ordered wasn’t in stock and suggesting an alternative item - an indication of poor customer service (why did they wait until I emailed them?).
I replied stating the alternative item was not suitable, to cancel my order and not to take payment for the item (the payment hadn’t been taken at this time).
Tynechem Sundries did not reply to my email - an indication of poor customer service.
My payment was taken from my account - an indication of poor business systems.
I sent a second email asking for my payment to be refunded and Tynechem Sundries have not replied - an indication of poor customer service.
Tynechem Sundries have my money and it looks like they want to keep it!

"Ordered 10 days ago rip off took my…"

Ordered 10 days ago rip off took my money no goods. Nothing shown in order history. No response to my emails or phone calls. Dont use them

"excellent service and delivered in 24…"

excellent service and delivered in 24 hours