"If the device gives you the green light, why would I be pulled for passing"

Yesterday 5/10/23, I was pulled by FHP because I did not stop at a weigh station in Live Oak, FL. The device gave me the green light to pass, but the officer said I should have stopped anyway, Though I didn't receive a ticket, I still had to go back to the weigh station, be weighed and go through the inspection process

"Gracias por su ayuda"

Gracias por su ayuda

"You don’t waste your precious time"

Love not having to stop specially when I don’t have any time to spare

"Great invention!"

It is a great invention! If you have clean record it’s nice to skip the weight stations. I’m using the the Pre-Pass only, with out the app. So far it works great!

"I never received a transponder after…"

I never received a transponder after multiple attempts to send one to me. I was unable to use the service, and then I got emails telling me that my service (that I never got in the first place) had been interrupted and if I don't pay soon I'll be charged for the transponder (that I've never seen).

"Working in great condition real pleased…"

Working in great condition real pleased with prepass.

"Great service save u time and money"

Great service save u time and money

"Prepass made my business efficient and…"

Prepass made my business efficient and quicker, thanks to them

"Everything is best"

Everything is best
Any weight station
Get by pass

"Watch out!"

Wow...have always been able to get right through to customer service and billing.Now after my truck burned flat and trying to get a refund on the remaining deposit I am getting pushed around and holding on unreasonsble hold times.A seemingly proffesional (almost official) company turning into a common crook or online scammer.Totally didnt expect this but after seeing similar reviews I am now even more stressed after losing everything.
Are they hoping I give up and forget about my 300 bucks after being a faithful customer for 7 years.If anyone reads these reviews for research on obtaining prepass..be forewarned...concluding the relationship with them will cost you.
SHAME PREPASS