"Prepass?!"

Not sure what's going on. But only get the green light afew times. And lately no green or red

"I have been trying to get a hold of…"

I have been trying to get a hold of someone to get set up for payments and I get voicemail then someone calls me back but its automated and says something like sorry we couldn't get a hold of you and hangs up.

"Green when only it’s closed"

Green when only it’s closed

"The professionalism & the associate…"

The professionalism & the associate knowledge..

"So far I have called you 20 times to…"

So far I have called you 20 times to tell you my PrePass does not work in Idaho… You always tell me yes it’s good to work now… But it never does.

"Their customer service is amazing."

Their customer service is amazing.

"I purchase this device it never worked…"

I purchase this device it never worked on the weight station the light never turn green on my device.

"Outdated and hard to use"

Your website is an absolute bear to navigate. It is slow and lags way too much. It is not easy to know where I need to pay tolls and where I don’t. I have a PrePlus pass, but it’s hard to figure out totals when I need to turn them into my company for reimbursements.

"Able to bypass most weigh stations"

Able to bypass most weigh stations.
Also, load the bypass App on your I-pad/tablet or phone as some weigh stations only use the app, not the transponder.

"Saving time"

Saving time, specially since the introduction of using eld for hours of service.