"Good quality"

Good quality
Fast delivery

"The company delivered a beautiful…"

The company delivered a beautiful quality product at a reasonable price, and their customer service was excellent when I called with a question.

"Easy to order and delivery was smooth"

I would have liked an estimated delivery date (or number of weeks) at the time of purchase. I checked tracking frequently. The rug is beautiful.

"Happy with my purchase"

Rug came on time, very good price and quality. No surprises as to pattern or color. I had purchased two other smaller area rugs with the same pattern a couple of years ago but I wanted to size up. I was afraid the new rug wasn't going to be the same quality or color as the ones I had previously purchased but nothing had changed. I am happy with my purchase.

"Easy to find what I needed and place…"

Easy to find what I needed and place the order

"Easy to order online and delivery in…"

Easy to order online and delivery in one day. Great price and quality with free shipping.

"Received a different carpet than what I…"

Received a different carpet than what I ordered. I double checked the email to make sure. The picture in my confirmation email does not match what I received in the mail.

"Rug is perfect"

Rug is perfect, exactly as shown. Shipping was free, BIG plus for a 9x12 rug. Customer service (a real person, easy to communicate with located in the US) was awesome. Experience was exceptional, start to finish.

"1st time ordering rug online"

This is the first time ordering a rug online. Weather storms made it difficult to get out. I have a large oriental area rug and wanted a smaller 5 by 3 rug for the entrance to the room. I knew manufacturer and color numbers so it made the search process and ordering easy. I was pleased to see that the exact rug was still available. I had a minor snafu with applying for 10% discount but that was corrected with an email and I received a credit. The rug arrived within a week well packaged and exactly what I wanted.

"Poor customer service don't know how to…"

Poor customer service don't know how to measure