"No fuss"

No fuss, excellent turnaround.

"Brilliant service took 3 days to get my…"

Brilliant service took 3 days to get my refund due to a operation I had to have.

"Quick and easy to submit a request and…"

Quick and easy to submit a request and refund soon arrived back in account

"Chat and process good"

I firstly made contact via chat and was advised as to what documents I needed to submit as I knew I wasn't ill enough to get a doctor's note. This chat function and the advice I was given was invaluable. I followed the advice given and submitted my evidence along with my claim. I received my refund one week after submitting my claim. Excellent service.

"Straight forward process and prompt…"

Straight forward process and prompt communication.

"The overall experience was…uncomplicated and appropriate"

The overall experience was uncomplicated and appropriate, thank you.

"Excellent service"

Excellent service, fast response to emails and refund paid very quickly. Would definitely use again.

""Chat" with representative very…\"

"Chat" with representative very helpful. Submission of documentation was easier than expected and notifications of approval and updates were timely.

"Very easy"

Very easy. You supply the proof of.incident.

I got my refund in 8 days

"Easy and quick to apply for refund"

Easy and quick to apply for refund